03292017Wed
Last updateWed, 29 Mar 2017 1pm

Other News

Relocation allows for a rare look inside De Beers’s London HQ

Relocation allows for a rare look inside De Beers’s London HQ

The potential sale of De Beers's London HQ offers a rare glimpse inside the mining giant, from subterranean vaults to a rooftop helipad.

Number 17 Charterhouse Street, a fortress in the heart of London, has been De Beers’s headquarters since 1979, but...

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Industry Events

MJSA Expo delivers “inspiring” experience for jewelry manufacturers and designers

MJSA Expo delivers “inspiring” experience for jewelry manufacturers and designers

The 2017 MJSA Expo may have been cut short by one day, thanks to a looming blizzard, but that didn’t stop the show’s attendees from getting the full “Expo experience.” The industry’s longest-running show dedicated to professional jewelry making and d...

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On The Move

Lafonn named 2017 JCK Jewelers’ Choice Award winner & finalist

Lafonn named 2017 JCK Jewelers’ Choice Award winner & finalist

(CYPRESS, Calif.) - Lafonn, the brand known for luxury within reach, has grabbed two honors in the 2017 JCK Jeweler’s Choice Awards. Now in its tenth year, the awards are given in multiple categories. Both of Lafonn’s wins are in the “Lab Grown Gemsto...

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What's New

ASHI launches 2017 Lovebright Collection Book

ASHI launches 2017 Lovebright Collection Book

ASHI is excited to launch the 2017 Lovebright Collection Book for all of their retail partners to share with their customers. ASHI reports the positive feedback they have received from their retailers, and the overwhelming desire to ignite and promot...

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Featured Articles

Diamond shipping scam impacts 20-plus diamond wholesalers

Diamond shipping scam impacts 20-plus diamond wholesalers

Since November, an estimated 20 or more diamond vendors from across the country have been contacted by phone - in many cases with repeated calls - by what a number of industry members and authorities suspect is an organized group of individuals submi...

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Latest News

Relocation allows for a rare look inside De Beers’s London HQ

18 HOURS AGO
Relocation allows for a rare look inside De Beers’s London HQ

The potential sale of De Beers's London HQ offers a rare glimpse inside the mining giant, from subterranean vaults to a rooftop helipad.

Number 17 Charterhouse Street, a fortress in the heart of London, has been De Beers’s headquarters since 1979, but the street has been its home since the 1930s. At ...

Readmore

An emerald with a history goes to auction

18 HOURS AGO
An emerald with a history goes to auction

In the auction world, there are few things more fascinating than the journey of a gem through the hands of the rich and famous. The Stotesbury Emerald, which will be included in the Sotheby’s Magnificent Jewels sale in New York on April 25, is one such stone.

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MJSA Expo delivers “inspiring” experience for jewelry manufacturers and designers

18 HOURS AGO
MJSA Expo delivers “inspiring” experience for jewelry manufacturers and designers

The 2017 MJSA Expo may have been cut short by one day, thanks to a looming blizzard, but that didn’t stop the show’s attendees from getting the full “Expo experience.” The industry’s longest-running show dedicated to professional jewelry making and design, MJSA Expo had been scheduled to run for thr...

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Stuller hosts mini conference for jewelry group

6 DAYS AGO
Stuller hosts mini conference for jewelry group

Leading Jewelers Guild visits global headquarters

(LAFAYETTE, La.) - Stuller recently partnered with the Leading Jewelers Guild (LJG) to host a one-day conference at its global headquarters in Lafayette, Louisiana, giving members of the guild an entire day of education and networking.

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Lafonn named 2017 JCK Jewelers’ Choice Award winner & finalist

18 HOURS AGO
Lafonn named 2017 JCK Jewelers’ Choice Award winner & finalist

(CYPRESS, Calif.) - Lafonn, the brand known for luxury within reach, has grabbed two honors in the 2017 JCK Jeweler’s Choice Awards. Now in its tenth year, the awards are given in multiple categories. Both of Lafonn’s wins are in the “Lab Grown Gemstone” category, further anchoring the brand’s positi...

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Jane Kirk appointed Executive Director of NC Jewelers Association

28 DAYS AGO
Jane Kirk appointed Executive Director of NC Jewelers Association

(RALEIGH, N.C.) - The North Carolina Jewelers Association (NCJA) is pleased to announce the appointment of Jane Kirk as Executive Director, effective immediately. The Board’s action comes with the fullest confidence that Kirk will be an excellent steward of NCJA’s goals and an advocate for North Caro...

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ASHI launches 2017 Lovebright Collection Book

14 DAYS AGO
ASHI launches 2017 Lovebright Collection Book

ASHI is excited to launch the 2017 Lovebright Collection Book for all of their retail partners to share with their customers. ASHI reports the positive feedback they have received from their retailers, and the overwhelming desire to ignite and promote their store’s diamond sales, has been extremely ...

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ASHI launches the I DO Bridal Sweepstakes

20 DAYS AGO
ASHI launches the I DO Bridal Sweepstakes

Announces winner of #LovebrightValentine Sweepstakes

(NEW YORK) - ASHI is excited to launch the I DO Bridal Sweepstakes, to kickoff the wedding season for its retail partners. Retailers will be able to attract bridal shoppers to their stores, through various social media platforms, and let every bride...

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JSA BULLETIN: Reducing Internal Theft

While every business faces the threat of employee theft, jewelers are especially vulnerable due to the high value of the merchandise involved. While the vast majority of employees are honest, the small percentage who will attempt to steal can inflict very serious damage on a jewelry firm. The ingenuity of dishonest employees has no limits and ranges from simple acts like secretly removing goods from the premises, or removing cash from the cash drawer, to more complex schemes.

However, the risks that jewelers face from internal theft can be reduced through careful hiring and proper supervision. If an owner hires employees with a clean past, and has careful controls, losses from internal theft can be contained.
Basic hiring procedures focusing on honesty
  1. Merely having stated procedures on hiring and background checks can help deter dishonest candidates from even applying or continuing in the hiring process.
  2. Have candidates fill out a written employment application, even if they have a resume. Obtain information on prior employment and education, including GIA, AGS or other courses. Also obtain information on any other names used, address, social security number, telephone and driver's license.
  3. Interview the candidate, avoiding any of the questions and topics (listed below) that may be restricted by federal, state or local law.
  4. Examine identification that is available and make copies, such as driver's license, visa or student transcripts.
  5. Before an offer of employment is made, have applicant sign a release giving you permission to confirm information with former employers, schools and other sources about the candidate. Ask for two or three personal references.
  6. Call at least one former employer regarding the applicant. In addition to confirming dates of employment and job title, ask if the candidate is eligible for rehire. You can ask questions about the candidate's job performance, which the former employer may well decline to answer, but listen carefully to the response and tone.
  7. Confirm prior schooling, including GIA, AGS or other jewelry-related education.
  8. You can contact one of several services to see if a candidate has a prior history of theft in a retail setting. A list of such services can be found on JSA's website, www.jewelerssecurity.org, in the Directory of Security Products and Services, in the category "Pre-Employment Screening." A more complete background investigation, including a criminal history check, can also be obtained.
Questions that may have restrictions because of federal, state or local law
  1. Do not ask an applicant questions related to race; religion; gender; age, except to confirm that the candidate meets the minimum permitted work age; arrests (criminal convictions are acceptable); sexual preference; national origin, including native language; marital status, pregnancy or children; disability, except that person can perform the job in question; type of military discharge; and height/weight.
  2. It is beyond the scope of this bulletin to discuss several topics that have complex legal implications in federal, state and local law that require a special release or that may be forbidden. Such topics which require the attention of your attorney include credit reports, drug testing and the use of polygraphs.
Need for continuing personnel review
  1. Once you have hired an honest employee, however, don't think that your problems are over. Long time employees get away with significant fraud because an owner or supervisor stops being adequately vigilant. In many cases the JSA has examined, it is the long time employee, with over 15 or even 30 years service, who has gone bad.
  2. Be alert for risk factors which can increase financial stress, such as alcohol and substance abuse, family health or other crises, divorce situations or a gambling habit.
  3. Be alert for lifestyle changes. Is the employee apparently living well above his or her means? If so, the employee might be doing it by stealing the employer's merchandise or through other criminal activity.
Limiting employee access
  1. You may wish to be especially careful with new or part time employees. They might have come to work for you so that they can steal. Limit their access to valuable goods. Surprise inventories and audits, and frequent case counts may help keep employees honest.
  2. You may want to provide some assigned employees with the front door key and alarm code, while others will have the safe or vault combination, so that few or no employees have complete access.
  3. If any employee leaves, even under voluntary circumstances, locks and combinations for your doors, safe and other locked places, and alarm codes, should be changed, if known to that employee, or if they had a key.
Methods to prevent internal theft
  1. Firms should have a system of divided and overlapping responsibility, that is, a system of checks and balances, so that even a trusted employee does not have exclusive control over a function in the business. For example, someone with responsibility for receiving and recording deliveries should not have sole responsibility for keeping inventory records. Insist that employees take vacations and beware of any supervisor or employee who never takes off and never permits anyone else to perform one of his or her functions.
  2. You must have a complete and accurate inventory of your goods to know if you are missing something, including repair goods.
  3. Surveillance cameras in retail stores, while usually thought of as deterring theft from external sources, have also been shown to be an effective deterrent to internal theft.
  4. Advances in surveillance technology through the Internet now allow an owner to monitor his or her store by video from anywhere in the world.
  5. You should enlist your employees to report instances when they observe employee theft or misconduct. Through training sessions you can drive home to your employees that a thief among them hurts them all. Your employees should also be informed that you intend to report and prosecute to the full extent any crimes committed by them.
  6. One way employees can turn in the dishonest employee is by calling the JSA anonymously on JSA's Internal Theft Hotline, 800-325-1883. The caller need not give his or her name, and trained JSA personnel will discuss the suspicions of the caller, and bring appropriate information to the attention of the business owner.
Investigating internal theft
  1. Cases of internal theft frequently require the services of a private investigator. If an owner suspects that he or she is the victim of an internal theft, it may be best to bring in a private investigator before revealing any suspicions to employees, which could put the thief on guard, and make the thief harder to discover.
  2. Whenever a case of internal theft arises, you should involve your attorney. This will help you avoid situations of libel or slander, and will involve an objective person and possible negotiator to effect some recovery, who will not be as emotionally involved as an owner.

For more information about the Jewelers' Security Alliance please call 800-537-0067, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.jewelerssecurity.org.


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