05272017Sat
Last updateWed, 24 May 2017 2pm
JCK Vendor/Supplier Roundtable

JCK Vendor/Supplier Roundtable

This month rather than our usual Retailer Roundtab...

GIA’s M2M app helps retailers tell a diamond’s story

GIA’s M2M app helps retailers tell a diamond’s story

As the creator of the 4Cs, GIA (Gemological Instit...

Retailer Roundtable: What jewelry trends are you seeing leading up to Vegas?

Retailer Roundtable: What jewelry trends are you seeing leading up to Vegas?

Q: What jewelry trends are you seeing leading up to...

Other News

IDEX reports De Beers to auction polished diamonds made from its own rough

IDEX reports De Beers to auction polished diamonds made from its own rough

(IDEX Online) – De Beers' Auction Sales business will pilot the sale of its own polished diamonds using auctions for the first time. The sale will comprise a wide range of polished stones manufactured directly from its rough diamonds.

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Industry Events

Dates announced for 2017 ACE It Conference

Dates announced for 2017 ACE It Conference

Appraisers Continuing Education

The National Association of Jewelry Appraisers (NAJA) announces its 48th Annual Mid Year ACE© It Education Conference to be held in Indianapolis, IN on August 12 - 15, 2017. 

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On The Move

Rio Grande announces winners of the 17th Annual Saul Bell Design Award

Rio Grande announces winners of the 17th Annual Saul Bell Design Award

At a celebration dinner held on May 21 during the Santa Fe Symposium® in Albuquerque, NM, Rio Grande announced the winners of the 17th annual Saul Bell Design Award competition. Through rigorous judging, two panels of experts chose first- and second-...

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What's New

Featured Articles

Voyager Brands up and running with bright ideas, creative new brands

Voyager Brands up and running with bright ideas, creative new brands

When Shreyansh Shah arrived from India, he was looking forward to seeing a little snow. He got more than he bargained for - and he was delighted.

“I came to the United States in December 1998 and was welcomed by 2 feet of snow in Chicago,” says Shah, ...

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Latest News

IDEX reports De Beers to auction polished diamonds made from its own rough

2 DAYS AGO
IDEX reports De Beers to auction polished diamonds made from its own rough

(IDEX Online) – De Beers' Auction Sales business will pilot the sale of its own polished diamonds using auctions for the first time. The sale will comprise a wide range of polished stones manufactured directly from its rough diamonds.

Readmore

Ring bought at flea market turns out to be 26+ carat diamond

2 DAYS AGO
Ring bought at flea market turns out to be 26+ carat diamond

One lucky lady snagged the deal of a lifetime over 30 years ago when she purchased what she thought was merely a fun cocktail ring, but turned out to be a diamond worth more than $450,000.

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Dates announced for 2017 ACE It Conference

2 DAYS AGO
Dates announced for 2017 ACE It Conference

Appraisers Continuing Education

The National Association of Jewelry Appraisers (NAJA) announces its 48th Annual Mid Year ACE© It Education Conference to be held in Indianapolis, IN on August 12 - 15, 2017. 

Readmore

Jewelers of America to host Legislative Forum on Capitol Hill

2 DAYS AGO
Jewelers of America to host Legislative Forum on Capitol Hill

Dinner & Forum will be part of the association’s annual advocacy visit

(NEW YORK) - Jewelers of America (JA) has announced it will host a Dinner & Legislative Forum on Tuesday, June 20, 2017 at the prestigious Army & Navy Club in Washington, D.C. The event - open to both JA Members and non...

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Rio Grande announces winners of the 17th Annual Saul Bell Design Award

2 DAYS AGO
Rio Grande announces winners of the 17th Annual Saul Bell Design Award

At a celebration dinner held on May 21 during the Santa Fe Symposium® in Albuquerque, NM, Rio Grande announced the winners of the 17th annual Saul Bell Design Award competition. Through rigorous judging, two panels of experts chose first- and second-place winners in each of eight competitive categor...

Readmore

Finalists and judges announced for 2017 Saul Bell Design Awards

16 DAYS AGO
Finalists and judges announced for 2017 Saul Bell Design Awards

Rio Grande, the organizer of the Saul Bell Design Awards ( www.saulbellaward.com ), is pleased to announce the finalists of the 17th annual international jewelry-making and hollowware competition, as well as the two panels of experts tasked with judging the finalists’ work.

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Gesswein introduces Formlab Form 2 desktop printer

2 DAYS AGO
Gesswein introduces Formlab Form 2 desktop printer

Gesswein, supplier of precision tools and equipment for over 100 years, is pleased to introduce the Formlab Form 2, an affordable desktop printer suitable for every bench.

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Hoover & Strong introduces certified lab grown diamond selection

10 DAYS AGO
Hoover & Strong introduces certified lab grown diamond selection

Hoover & Strong has announced the addition of certified lab grown diamonds to their product selection.

“Hoover & Strong continues to lead the ethical jewelry movement with its newest addition of Harmony Lab Grown Diamonds. We have always felt that lab grown diamonds are the ultimate ethical a...

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JSA BULLETIN: Reducing Internal Theft

While every business faces the threat of employee theft, jewelers are especially vulnerable due to the high value of the merchandise involved. While the vast majority of employees are honest, the small percentage who will attempt to steal can inflict very serious damage on a jewelry firm. The ingenuity of dishonest employees has no limits and ranges from simple acts like secretly removing goods from the premises, or removing cash from the cash drawer, to more complex schemes.

However, the risks that jewelers face from internal theft can be reduced through careful hiring and proper supervision. If an owner hires employees with a clean past, and has careful controls, losses from internal theft can be contained.
Basic hiring procedures focusing on honesty
  1. Merely having stated procedures on hiring and background checks can help deter dishonest candidates from even applying or continuing in the hiring process.
  2. Have candidates fill out a written employment application, even if they have a resume. Obtain information on prior employment and education, including GIA, AGS or other courses. Also obtain information on any other names used, address, social security number, telephone and driver's license.
  3. Interview the candidate, avoiding any of the questions and topics (listed below) that may be restricted by federal, state or local law.
  4. Examine identification that is available and make copies, such as driver's license, visa or student transcripts.
  5. Before an offer of employment is made, have applicant sign a release giving you permission to confirm information with former employers, schools and other sources about the candidate. Ask for two or three personal references.
  6. Call at least one former employer regarding the applicant. In addition to confirming dates of employment and job title, ask if the candidate is eligible for rehire. You can ask questions about the candidate's job performance, which the former employer may well decline to answer, but listen carefully to the response and tone.
  7. Confirm prior schooling, including GIA, AGS or other jewelry-related education.
  8. You can contact one of several services to see if a candidate has a prior history of theft in a retail setting. A list of such services can be found on JSA's website, www.jewelerssecurity.org, in the Directory of Security Products and Services, in the category "Pre-Employment Screening." A more complete background investigation, including a criminal history check, can also be obtained.
Questions that may have restrictions because of federal, state or local law
  1. Do not ask an applicant questions related to race; religion; gender; age, except to confirm that the candidate meets the minimum permitted work age; arrests (criminal convictions are acceptable); sexual preference; national origin, including native language; marital status, pregnancy or children; disability, except that person can perform the job in question; type of military discharge; and height/weight.
  2. It is beyond the scope of this bulletin to discuss several topics that have complex legal implications in federal, state and local law that require a special release or that may be forbidden. Such topics which require the attention of your attorney include credit reports, drug testing and the use of polygraphs.
Need for continuing personnel review
  1. Once you have hired an honest employee, however, don't think that your problems are over. Long time employees get away with significant fraud because an owner or supervisor stops being adequately vigilant. In many cases the JSA has examined, it is the long time employee, with over 15 or even 30 years service, who has gone bad.
  2. Be alert for risk factors which can increase financial stress, such as alcohol and substance abuse, family health or other crises, divorce situations or a gambling habit.
  3. Be alert for lifestyle changes. Is the employee apparently living well above his or her means? If so, the employee might be doing it by stealing the employer's merchandise or through other criminal activity.
Limiting employee access
  1. You may wish to be especially careful with new or part time employees. They might have come to work for you so that they can steal. Limit their access to valuable goods. Surprise inventories and audits, and frequent case counts may help keep employees honest.
  2. You may want to provide some assigned employees with the front door key and alarm code, while others will have the safe or vault combination, so that few or no employees have complete access.
  3. If any employee leaves, even under voluntary circumstances, locks and combinations for your doors, safe and other locked places, and alarm codes, should be changed, if known to that employee, or if they had a key.
Methods to prevent internal theft
  1. Firms should have a system of divided and overlapping responsibility, that is, a system of checks and balances, so that even a trusted employee does not have exclusive control over a function in the business. For example, someone with responsibility for receiving and recording deliveries should not have sole responsibility for keeping inventory records. Insist that employees take vacations and beware of any supervisor or employee who never takes off and never permits anyone else to perform one of his or her functions.
  2. You must have a complete and accurate inventory of your goods to know if you are missing something, including repair goods.
  3. Surveillance cameras in retail stores, while usually thought of as deterring theft from external sources, have also been shown to be an effective deterrent to internal theft.
  4. Advances in surveillance technology through the Internet now allow an owner to monitor his or her store by video from anywhere in the world.
  5. You should enlist your employees to report instances when they observe employee theft or misconduct. Through training sessions you can drive home to your employees that a thief among them hurts them all. Your employees should also be informed that you intend to report and prosecute to the full extent any crimes committed by them.
  6. One way employees can turn in the dishonest employee is by calling the JSA anonymously on JSA's Internal Theft Hotline, 800-325-1883. The caller need not give his or her name, and trained JSA personnel will discuss the suspicions of the caller, and bring appropriate information to the attention of the business owner.
Investigating internal theft
  1. Cases of internal theft frequently require the services of a private investigator. If an owner suspects that he or she is the victim of an internal theft, it may be best to bring in a private investigator before revealing any suspicions to employees, which could put the thief on guard, and make the thief harder to discover.
  2. Whenever a case of internal theft arises, you should involve your attorney. This will help you avoid situations of libel or slander, and will involve an objective person and possible negotiator to effect some recovery, who will not be as emotionally involved as an owner.

For more information about the Jewelers' Security Alliance please call 800-537-0067, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.jewelerssecurity.org.


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