02092016Tue
Last updateTue, 02 Feb 2016 8pm
South Carolina jeweler re-opens after second theft

South Carolina jeweler re-opens after second theft

“But those who suffer he delivers in their sufferi...

The Story Behind the Stone: Diamond & gemstones cut to push light performances

The Story Behind the Stone: Diamond & gemstones cut to push light performances

Transparent gemstones and diamonds are magnets of ...

Darling Imports helps you keep up with the trends

Darling Imports helps you keep up with the trends

Every year consumers concern themselves with fashi...

Jewelers for Children announces 2016 Rings of Strength Tour

Jewelers for Children announces 2016 Rings of Strength Tour

Bike, run or walk to help children in need

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Could more acidic oceans mean less pearls?

Could more acidic oceans mean less pearls?

Increasingly acidic sea conditions have been shown to weaken the shells of pearl oysters—but it appears these mollusks are pretty resilient creatures.

AsianScientist (Jan. 29, 2016) - Pearls have adorned the necklines of women throughout history, but ...

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Industry Events

Midwest Jewelers Conference & Show - A new show with a history

Midwest Jewelers Conference & Show - A new show with a history

 

The 2016 Midwest Jewelers Conference & Show (MJC) is the “new” Jewelers Educational Conference, a regional jewelry conference and show that has been held biannually in suburban Kansas City, Missouri for 16 years. The name change, along with a mo...

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On The Move

Texas Institute of Jewelry Technology awards outstanding students

Texas Institute of Jewelry Technology awards outstanding students

An awards ceremony was held for students attending the Texas Institute of Jewelry Technology (TIJT) at Paris Junior College at the end of the fall semester.

Winners of a student design contest were: Jonathan Martin in CAD/CAM, Tony Henderson in Wax Ca...

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What's New

Jewelry Website Designers rolls out exciting new website

Jewelry Website Designers rolls out exciting new website

Jewelry Website Designers (JWD), a leading designer of websites for the jewelry industry, has announced the launch of a completely new website ( www.jewelrywebsitedesigners.com ) for 2016 that includes more intuitive navigation, and a line up of valuab...

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Featured Articles

Esperanza Diamond Tour starts in Arkansas

Esperanza Diamond Tour starts in Arkansas

Hailed as most valuable diamond ever found in U.S.

There are events that happen with such incredible timing and good fortune it almost seems like divine intervention is at work. Such is the case with the 8.52-carat Esperanza Diamond rough. From its se...

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Latest News

Could more acidic oceans mean less pearls?

6 DAYS AGO
Could more acidic oceans mean less pearls?

Increasingly acidic sea conditions have been shown to weaken the shells of pearl oysters—but it appears these mollusks are pretty resilient creatures.

AsianScientist (Jan. 29, 2016) - Pearls have adorned the necklines of women throughout history, but some evidence suggests that the gems’ future could...

Readmore

World's top 10 rookie gold mines

6 DAYS AGO
World's top 10 rookie gold mines

These high-grade mines will soon start competing with gold mining's industry leaders

The gold market is not a traditional mineral commodity market where one is able, under certain assumptions and limitations, to analyze supply/demand relationships and to make reasonable forecasts regarding future pri...

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Jewelers for Children announces 2016 Rings of Strength Tour

8 DAYS AGO
Jewelers for Children announces 2016 Rings of Strength Tour

Bike, run or walk to help children in need

Jewelers for Children (JFC) will hold the fourth installment of the very popular Rings of Strength on Thursday, June 2 in Las Vegas. Start time will be at 5:30 a.m. outside the tour bus entrance at the Mandalay Bay Resort Casino. Participants will be able to...

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Midwest Jewelers Conference & Show - A new show with a history

8 DAYS AGO
Midwest Jewelers Conference & Show - A new show with a history

 

The 2016 Midwest Jewelers Conference & Show (MJC) is the “new” Jewelers Educational Conference, a regional jewelry conference and show that has been held biannually in suburban Kansas City, Missouri for 16 years. The name change, along with a move to Kansas City’s downtown Power & Light Ent...

Readmore

Texas Institute of Jewelry Technology awards outstanding students

8 DAYS AGO
Texas Institute of Jewelry Technology awards outstanding students

An awards ceremony was held for students attending the Texas Institute of Jewelry Technology (TIJT) at Paris Junior College at the end of the fall semester.

Winners of a student design contest were: Jonathan Martin in CAD/CAM, Tony Henderson in Wax Carving and Andrew Ferguson in Fabrication and Desig...

Readmore

Industry veteran Michael Haider joins Taché USA as VP of Sales

13 DAYS AGO
Industry veteran Michael Haider joins Taché USA as VP of Sales

(NEW YORK) – Taché USA, a leading manufacturer of fine diamond jewelry, from bridal to fashion, is pleased to announce that industry veteran Michael Haider has joined the company as Vice President of Sales.

Michael will have the responsibility of working with existing customers as well as developing n...

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Jewelry Website Designers rolls out exciting new website

8 DAYS AGO
Jewelry Website Designers rolls out exciting new website

Jewelry Website Designers (JWD), a leading designer of websites for the jewelry industry, has announced the launch of a completely new website ( www.jewelrywebsitedesigners.com ) for 2016 that includes more intuitive navigation, and a line up of valuable add-on services enabling independent jewelers t...

Readmore

JVC releases “Getting It Right - JVC’s Guide to Quality Programs for Jewelers”

19 DAYS AGO
JVC releases “Getting It Right - JVC’s Guide to Quality Programs for Jewelers”

(NEW YORK) - JVC has announced the publication of its latest guide - “Getting It Right – JVC’s Guide to Quality Programs for Jewelers” - published with a generous grant from International Gemological Institute (IGI).

The latest publication from the JVC provides simple and useable tools for all jeweler...

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JSA BULLETIN: Reducing Internal Theft

While every business faces the threat of employee theft, jewelers are especially vulnerable due to the high value of the merchandise involved. While the vast majority of employees are honest, the small percentage who will attempt to steal can inflict very serious damage on a jewelry firm. The ingenuity of dishonest employees has no limits and ranges from simple acts like secretly removing goods from the premises, or removing cash from the cash drawer, to more complex schemes.

However, the risks that jewelers face from internal theft can be reduced through careful hiring and proper supervision. If an owner hires employees with a clean past, and has careful controls, losses from internal theft can be contained.
Basic hiring procedures focusing on honesty
  1. Merely having stated procedures on hiring and background checks can help deter dishonest candidates from even applying or continuing in the hiring process.
  2. Have candidates fill out a written employment application, even if they have a resume. Obtain information on prior employment and education, including GIA, AGS or other courses. Also obtain information on any other names used, address, social security number, telephone and driver's license.
  3. Interview the candidate, avoiding any of the questions and topics (listed below) that may be restricted by federal, state or local law.
  4. Examine identification that is available and make copies, such as driver's license, visa or student transcripts.
  5. Before an offer of employment is made, have applicant sign a release giving you permission to confirm information with former employers, schools and other sources about the candidate. Ask for two or three personal references.
  6. Call at least one former employer regarding the applicant. In addition to confirming dates of employment and job title, ask if the candidate is eligible for rehire. You can ask questions about the candidate's job performance, which the former employer may well decline to answer, but listen carefully to the response and tone.
  7. Confirm prior schooling, including GIA, AGS or other jewelry-related education.
  8. You can contact one of several services to see if a candidate has a prior history of theft in a retail setting. A list of such services can be found on JSA's website, www.jewelerssecurity.org, in the Directory of Security Products and Services, in the category "Pre-Employment Screening." A more complete background investigation, including a criminal history check, can also be obtained.
Questions that may have restrictions because of federal, state or local law
  1. Do not ask an applicant questions related to race; religion; gender; age, except to confirm that the candidate meets the minimum permitted work age; arrests (criminal convictions are acceptable); sexual preference; national origin, including native language; marital status, pregnancy or children; disability, except that person can perform the job in question; type of military discharge; and height/weight.
  2. It is beyond the scope of this bulletin to discuss several topics that have complex legal implications in federal, state and local law that require a special release or that may be forbidden. Such topics which require the attention of your attorney include credit reports, drug testing and the use of polygraphs.
Need for continuing personnel review
  1. Once you have hired an honest employee, however, don't think that your problems are over. Long time employees get away with significant fraud because an owner or supervisor stops being adequately vigilant. In many cases the JSA has examined, it is the long time employee, with over 15 or even 30 years service, who has gone bad.
  2. Be alert for risk factors which can increase financial stress, such as alcohol and substance abuse, family health or other crises, divorce situations or a gambling habit.
  3. Be alert for lifestyle changes. Is the employee apparently living well above his or her means? If so, the employee might be doing it by stealing the employer's merchandise or through other criminal activity.
Limiting employee access
  1. You may wish to be especially careful with new or part time employees. They might have come to work for you so that they can steal. Limit their access to valuable goods. Surprise inventories and audits, and frequent case counts may help keep employees honest.
  2. You may want to provide some assigned employees with the front door key and alarm code, while others will have the safe or vault combination, so that few or no employees have complete access.
  3. If any employee leaves, even under voluntary circumstances, locks and combinations for your doors, safe and other locked places, and alarm codes, should be changed, if known to that employee, or if they had a key.
Methods to prevent internal theft
  1. Firms should have a system of divided and overlapping responsibility, that is, a system of checks and balances, so that even a trusted employee does not have exclusive control over a function in the business. For example, someone with responsibility for receiving and recording deliveries should not have sole responsibility for keeping inventory records. Insist that employees take vacations and beware of any supervisor or employee who never takes off and never permits anyone else to perform one of his or her functions.
  2. You must have a complete and accurate inventory of your goods to know if you are missing something, including repair goods.
  3. Surveillance cameras in retail stores, while usually thought of as deterring theft from external sources, have also been shown to be an effective deterrent to internal theft.
  4. Advances in surveillance technology through the Internet now allow an owner to monitor his or her store by video from anywhere in the world.
  5. You should enlist your employees to report instances when they observe employee theft or misconduct. Through training sessions you can drive home to your employees that a thief among them hurts them all. Your employees should also be informed that you intend to report and prosecute to the full extent any crimes committed by them.
  6. One way employees can turn in the dishonest employee is by calling the JSA anonymously on JSA's Internal Theft Hotline, 800-325-1883. The caller need not give his or her name, and trained JSA personnel will discuss the suspicions of the caller, and bring appropriate information to the attention of the business owner.
Investigating internal theft
  1. Cases of internal theft frequently require the services of a private investigator. If an owner suspects that he or she is the victim of an internal theft, it may be best to bring in a private investigator before revealing any suspicions to employees, which could put the thief on guard, and make the thief harder to discover.
  2. Whenever a case of internal theft arises, you should involve your attorney. This will help you avoid situations of libel or slander, and will involve an objective person and possible negotiator to effect some recovery, who will not be as emotionally involved as an owner.

For more information about the Jewelers' Security Alliance please call 800-537-0067, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.jewelerssecurity.org.


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