08292016Mon
Last updateTue, 23 Aug 2016 8pm
Kentucky Jeweler identifies credit card scam

Kentucky Jeweler identifies credit card scam

One occurrence is an anomaly. Two instances of a p...

24K Club SEUS honors Mark & Rhonda Jacobson with 2016 Jeweler of the Year Award

24K Club SEUS honors Mark & Rhonda Jacobson with 2016 Jeweler of the Year Award

(SMYRNA, Ga.) - Mark and Rhonda Jacobson, owners of...

Jeweler helps staff with gun safety training

Jeweler helps staff with gun safety training

Sales and support staff in jewelry stores across t...

Retailers “ready to buy” at the Atlanta Jewelry Show

Retailers “ready to buy” at the Atlanta Jewelry Show

The doors of the Atlanta Jewelry Show opened to mo...

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Industry Events

JIS to relocate to Ft. Lauderdale during Miami Beach Convention Center renovation

(NORWALK, Conn.) - Jewelers International Showcase (JIS) provides the jewelry industry with three impressive buying and selling opportunities each year at the Miami Beach Convention Center - JIS Miami January, JIS Miami April and JIS Miami October (Oc...

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On The Move

24 Karat Club SEUS inducts new members

24 Karat Club SEUS inducts new members

The 24 Karat Club Southeastern United States (24K Club SEUS) welcomed two new members at their Forty-Second Annual Banquet held at the Atlanta Country Club on August 6. The 24K Club Class of 2016 includes Stark Harbour, owner Southern Jewelry Insuran...

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What's New

HOLLIS BAHRINGER expands line of men’s designer jewelry

HOLLIS BAHRINGER expands line of men’s designer jewelry

(NORWALK, Conn.) - HOLLIS BAHRINGER, a leading manufacturer of contemporary metal men’s jewelry is proud to announce the release of six new collections to its assortment. Adding both natural white diamonds and black diamonds, this season’s additions b...

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Featured Articles

Retailer Roundtable: What are the biggest challenges facing today’s independent retail jeweler?

Retailer Roundtable: What are the biggest challenges facing today’s independent retail jeweler?

Q: What are the biggest challenges facing today’s independent retail jeweler?

“As an independent retail jeweler we are constantly facing many challenges ranging from competing big box stores, other independent jewelers, a declining consumer interest i...

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Latest News

Lockheed Martin Files Patent to 3D-Print Diamonds

5 DAYS AGO
Lockheed Martin Files Patent to 3D-Print Diamonds

Aerospace company Lockheed Martin filed a patent for making synthetic diamonds from 3D printing.

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Digging underway in search for “Nazi Gold Train”

5 DAYS AGO
Digging underway in search for “Nazi Gold Train”

WALBRZYCH, Poland — A group of explorers has begun digging in southwestern Poland in a quixotic search for a buried Nazi train said to be filled with stolen gold, gems and artworks — despite experts’ doubts that the train even exists.

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JIS to relocate to Ft. Lauderdale during Miami Beach Convention Center renovation

5 DAYS AGO

(NORWALK, Conn.) - Jewelers International Showcase (JIS) provides the jewelry industry with three impressive buying and selling opportunities each year at the Miami Beach Convention Center - JIS Miami January, JIS Miami April and JIS Miami October (October being the 2nd largest jewelry trade show in ...

Readmore

Retailers “ready to buy” at the Atlanta Jewelry Show

19 DAYS AGO
Retailers “ready to buy” at the Atlanta Jewelry Show

The doors of the Atlanta Jewelry Show opened to models draped with pearls, welcoming buyers to a bright show floor brimming with new products and collections from first-time and long-time vendors. Held from August 6 to 8 at the Cobb Galleria Centre, the show’s robust agenda of events included educat...

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24 Karat Club SEUS inducts new members

12 DAYS AGO
24 Karat Club SEUS inducts new members

The 24 Karat Club Southeastern United States (24K Club SEUS) welcomed two new members at their Forty-Second Annual Banquet held at the Atlanta Country Club on August 6. The 24K Club Class of 2016 includes Stark Harbour, owner Southern Jewelry Insurance and Michael Lebowitz, Director of Jewelry White...

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IDD named Leading Jewelers Guild “Vendor of the Year”

12 DAYS AGO
IDD named Leading Jewelers Guild “Vendor of the Year”

IDD Jewelry of New York, an industry leader in basic diamond jewelry and bridal programs, was recently honored as the “2016 Vendor of the Year” by the Leading Jewelers Guild. As voted by the members of the group, the award recognizes excellence in customer service and innovative product. Already the...

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HOLLIS BAHRINGER expands line of men’s designer jewelry

5 DAYS AGO
HOLLIS BAHRINGER expands line of men’s designer jewelry

(NORWALK, Conn.) - HOLLIS BAHRINGER, a leading manufacturer of contemporary metal men’s jewelry is proud to announce the release of six new collections to its assortment. Adding both natural white diamonds and black diamonds, this season’s additions bring an ultra premium selection to the already exc...

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ASHI introduces Lovebright Essentials

5 DAYS AGO
ASHI introduces Lovebright Essentials

Offers big look, great price on diamond basics

Studies have shown that basic styles account for as much as 50% of a jewelry store’s total sales. ​ASHI presents Lovebright Essentials, a new ​POS ​program focused on helping you showcase and sell more ​of these ​basic, fast turning, full margin styles​....

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JSA BULLETIN: Reducing Internal Theft

While every business faces the threat of employee theft, jewelers are especially vulnerable due to the high value of the merchandise involved. While the vast majority of employees are honest, the small percentage who will attempt to steal can inflict very serious damage on a jewelry firm. The ingenuity of dishonest employees has no limits and ranges from simple acts like secretly removing goods from the premises, or removing cash from the cash drawer, to more complex schemes.

However, the risks that jewelers face from internal theft can be reduced through careful hiring and proper supervision. If an owner hires employees with a clean past, and has careful controls, losses from internal theft can be contained.
Basic hiring procedures focusing on honesty
  1. Merely having stated procedures on hiring and background checks can help deter dishonest candidates from even applying or continuing in the hiring process.
  2. Have candidates fill out a written employment application, even if they have a resume. Obtain information on prior employment and education, including GIA, AGS or other courses. Also obtain information on any other names used, address, social security number, telephone and driver's license.
  3. Interview the candidate, avoiding any of the questions and topics (listed below) that may be restricted by federal, state or local law.
  4. Examine identification that is available and make copies, such as driver's license, visa or student transcripts.
  5. Before an offer of employment is made, have applicant sign a release giving you permission to confirm information with former employers, schools and other sources about the candidate. Ask for two or three personal references.
  6. Call at least one former employer regarding the applicant. In addition to confirming dates of employment and job title, ask if the candidate is eligible for rehire. You can ask questions about the candidate's job performance, which the former employer may well decline to answer, but listen carefully to the response and tone.
  7. Confirm prior schooling, including GIA, AGS or other jewelry-related education.
  8. You can contact one of several services to see if a candidate has a prior history of theft in a retail setting. A list of such services can be found on JSA's website, www.jewelerssecurity.org, in the Directory of Security Products and Services, in the category "Pre-Employment Screening." A more complete background investigation, including a criminal history check, can also be obtained.
Questions that may have restrictions because of federal, state or local law
  1. Do not ask an applicant questions related to race; religion; gender; age, except to confirm that the candidate meets the minimum permitted work age; arrests (criminal convictions are acceptable); sexual preference; national origin, including native language; marital status, pregnancy or children; disability, except that person can perform the job in question; type of military discharge; and height/weight.
  2. It is beyond the scope of this bulletin to discuss several topics that have complex legal implications in federal, state and local law that require a special release or that may be forbidden. Such topics which require the attention of your attorney include credit reports, drug testing and the use of polygraphs.
Need for continuing personnel review
  1. Once you have hired an honest employee, however, don't think that your problems are over. Long time employees get away with significant fraud because an owner or supervisor stops being adequately vigilant. In many cases the JSA has examined, it is the long time employee, with over 15 or even 30 years service, who has gone bad.
  2. Be alert for risk factors which can increase financial stress, such as alcohol and substance abuse, family health or other crises, divorce situations or a gambling habit.
  3. Be alert for lifestyle changes. Is the employee apparently living well above his or her means? If so, the employee might be doing it by stealing the employer's merchandise or through other criminal activity.
Limiting employee access
  1. You may wish to be especially careful with new or part time employees. They might have come to work for you so that they can steal. Limit their access to valuable goods. Surprise inventories and audits, and frequent case counts may help keep employees honest.
  2. You may want to provide some assigned employees with the front door key and alarm code, while others will have the safe or vault combination, so that few or no employees have complete access.
  3. If any employee leaves, even under voluntary circumstances, locks and combinations for your doors, safe and other locked places, and alarm codes, should be changed, if known to that employee, or if they had a key.
Methods to prevent internal theft
  1. Firms should have a system of divided and overlapping responsibility, that is, a system of checks and balances, so that even a trusted employee does not have exclusive control over a function in the business. For example, someone with responsibility for receiving and recording deliveries should not have sole responsibility for keeping inventory records. Insist that employees take vacations and beware of any supervisor or employee who never takes off and never permits anyone else to perform one of his or her functions.
  2. You must have a complete and accurate inventory of your goods to know if you are missing something, including repair goods.
  3. Surveillance cameras in retail stores, while usually thought of as deterring theft from external sources, have also been shown to be an effective deterrent to internal theft.
  4. Advances in surveillance technology through the Internet now allow an owner to monitor his or her store by video from anywhere in the world.
  5. You should enlist your employees to report instances when they observe employee theft or misconduct. Through training sessions you can drive home to your employees that a thief among them hurts them all. Your employees should also be informed that you intend to report and prosecute to the full extent any crimes committed by them.
  6. One way employees can turn in the dishonest employee is by calling the JSA anonymously on JSA's Internal Theft Hotline, 800-325-1883. The caller need not give his or her name, and trained JSA personnel will discuss the suspicions of the caller, and bring appropriate information to the attention of the business owner.
Investigating internal theft
  1. Cases of internal theft frequently require the services of a private investigator. If an owner suspects that he or she is the victim of an internal theft, it may be best to bring in a private investigator before revealing any suspicions to employees, which could put the thief on guard, and make the thief harder to discover.
  2. Whenever a case of internal theft arises, you should involve your attorney. This will help you avoid situations of libel or slander, and will involve an objective person and possible negotiator to effect some recovery, who will not be as emotionally involved as an owner.

For more information about the Jewelers' Security Alliance please call 800-537-0067, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.jewelerssecurity.org.


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