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Last updateThu, 18 Jan 2018 10am
Southern Gates® Jewelry launches exclusive collection with Biltmore®

Southern Gates® Jewelry launches exclusive collection with Biltmore®

(CHARLESTON, S.C.) - Jewelry design and wholesale f...

Parker’s Karat Patch carves out big local niche

Parker’s Karat Patch carves out big local niche

It was an unlikely career for Kristin and Terrence...

Gem Star Imports offers cutting-edge concepts & loyal service to retailers

Gem Star Imports offers cutting-edge concepts & loyal service to retailers

Gem Star Imports, a leading diamond jewelry manufa...

Floyd & Green Jewelers celebrating 25th anniversary

Floyd & Green Jewelers celebrating 25th anniversary

For Steve Floyd & Tom Williams, it seems like ...

Other News

IDEX Online reports diamond-based cryptocurrencies to be unveiled at IDWI

IDEX Online reports diamond-based cryptocurrencies to be unveiled at IDWI

(IDEX Online) – The Israel Diamond Exchange (IDE) will unveil new diamond-based cryptocurrencies created by startup CARATS.IO during the February 5-7 International Diamond Week in Israel (IDWI).

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Industry Events

Select Show announces Dallas 2018 date

Select Show announces Dallas 2018 date

Date change moves Select Dallas to September

(NEW YORK) - On the heels of a successful 2017 Select Dallas Show, The Select Jewelry Show has announced a new date for 2018.

The 2018 Select Jewelry Show in Dallas will be held Sunday and Monday, September 1...

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On The Move

IGI North and South America achieves re-certification by RJC

IGI North and South America achieves re-certification by RJC

(NEW YORK) - The International Gemological Institute (IGI) continues to promote the importance of upholding credibility and high industry standards through its submissions to independent external auditors. The Institute has announced that IGI - North ...

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What's New

ASHI launches Valentine Sweepstakes

ASHI launches Valentine Sweepstakes

(NEW YORK) - ASHI has announced the launch its Valentine Sweepstakes, to kickoff the Valentine Season for its retail partners. Retailers will be able to attract shoppers to their stores through various Social Media platforms.  The Sweepstakes provides...

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Featured Articles

Retailer Roundtable: What do you do when a customer breaks an important piece in your store?

Retailer Roundtable: What do you do when a customer breaks an important piece in your store?

Q: What do you do when a customer breaks an important piece in your store?

“We don’t have a set policy for this type of incident. Pretty much in all cases we’ll cover the cost of repairing the item to avoid any ill will with the client. This is especia...

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Latest News

IDEX Online reports diamond-based cryptocurrencies to be unveiled at IDWI

3 DAYS AGO
IDEX Online reports diamond-based cryptocurrencies to be unveiled at IDWI

(IDEX Online) – The Israel Diamond Exchange (IDE) will unveil new diamond-based cryptocurrencies created by startup CARATS.IO during the February 5-7 International Diamond Week in Israel (IDWI).

Readmore

JA applauds Supreme Court decision to hear Sales Tax Fairness case

3 DAYS AGO
JA applauds Supreme Court decision to hear Sales Tax Fairness case

(NEW YOR K) - Jewelers of America (JA), a national trade association for businesses serving the fine jewelry marketplace, applauds the decision by the United States Supreme Court to take up South Dakota’s petition to the Court to re-consider the Quill decision from 1992. That decision established the...

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Select Show announces Dallas 2018 date

11 DAYS AGO
Select Show announces Dallas 2018 date

Date change moves Select Dallas to September

(NEW YORK) - On the heels of a successful 2017 Select Dallas Show, The Select Jewelry Show has announced a new date for 2018.

The 2018 Select Jewelry Show in Dallas will be held Sunday and Monday, September 16th and 17th. The location remains the same, the D...

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JA New York Spring Show preview

17 DAYS AGO
JA New York Spring Show preview

Once again, the JA New York Spring show will co-locate with the MJSA Expo March 11-13, 2018 at the Jacob Javits Center, to create a true, destination Jewelry Market Week in New York City. With JA New York’s emphasis on fine finished jewelry and MJSA Expo’s unique focus on supplies to the trade, atte...

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IGI North and South America achieves re-certification by RJC

3 DAYS AGO
IGI North and South America achieves re-certification by RJC

(NEW YORK) - The International Gemological Institute (IGI) continues to promote the importance of upholding credibility and high industry standards through its submissions to independent external auditors. The Institute has announced that IGI - North & South America has been granted re-certificat...

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GIA to open laboratory in Surat, India, expand facility in Antwerp, Belgium

11 DAYS AGO
GIA to open laboratory in Surat, India, expand facility in Antwerp, Belgium

(CARLSBAD, Calif.) - GIA will open a new laboratory in Surat, India and expand its long-term presence in Antwerp, Belgium in the second quarter of 2018 to meet the needs of the global gem and jewelry industry.

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ASHI launches Valentine Sweepstakes

3 DAYS AGO
ASHI launches Valentine Sweepstakes

(NEW YORK) - ASHI has announced the launch its Valentine Sweepstakes, to kickoff the Valentine Season for its retail partners. Retailers will be able to attract shoppers to their stores through various Social Media platforms.  The Sweepstakes provides ASHI retailers with a unique marketing opportunit...

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MJSA launches Jewelers Do It Better™

3 DAYS AGO
MJSA launches Jewelers Do It Better™

Consumer marketing campaign to drive jewelry sales

MJSA, the trade alliance dedicated to professional excellence in jewelry making and design, has launched a new consumer marketing campaign, Jewelers Do It Better™, to generate enthusiasm for its members’ creations and drive retail sales. The campaign...

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Furry friends on the job: Chloe of Randall’s Jewelry in Oakland Park, Florida

3 DAYS AGO
Furry friends on the job: Chloe of Randall’s Jewelry in Oakland Park, Florida

This adorable little pup is Chloe. Chloe has been on the job at Randall’s Jewelry in Oakland Park, Florida every day of her 8 years. The only exception is Saturdays when she likes to stay home and watch her favorite show, Animal Planet! “She is a very important part of our team in every way,” says h...

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Furry friends on the job: Dax Shepard - International Gemological Institute (IGI)

11 DAYS AGO
Furry friends on the job: Dax Shepard - International Gemological Institute (IGI)

This big ole dog is Dax Shepard (his legal name is Vom Eichen Antrieb). Dax, who turned 4 years-old earlier this week, is the furry friend of International Gemological Institute (IGI) President/Chief Executive Officer Jerry Ehrenwald. I’d say the 100 lb black German Shepard would be quite effective ...

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The Marketing Minute: Trend Spotting

3 MONTHS AGO

Marketing specialist George Prout produces a weekly marketing advice video for retail jewelers, The Monday Morning Marketing Minute. He’s generously agreed to let us share them with our eWeekly readers.

 

Click here  to see more of George Prout’s The Marketing Minute

 

 

 

 

 

 

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The Marketing Minute: Pricing Strategy

3 MONTHS AGO

Marketing specialist George Prout produces a weekly marketing advice video for retail jewelers, The Monday Morning Marketing Minute. He’s generously agreed to let us share them with our eWeekly readers.

 

Click here  to see more of George Prout’s The Marketing Minute

 

 

 

 

 

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The Retailer’s Perspective: Technology in a brave new world

About 2 or 3 years ago I was going to write about how retailers were dealing with the onslaught of employees bringing their personal cell phones into work. Right about then my cell phone rang and I got sidetracked and forgot.

Fast forward a few years and now we’ve got a whole new situation. MySpace, FaceBook, Twitter, LinkedIn, etc. have invaded the world. So now I wonder how everyone is dealing with it? Hang on a second, I’m getting a text:

R U N 4 hppy hr?

Yes I am! Sorry about that. Gotta meet a friend... er, I mean a client after work. As I was saying, businesses have a whole new situation to contend with... hang on again. I just got a FaceBook e-mail from an old high school classmate I haven’t seen since graduation. Give me just a second to respond.

Wow, that was cool. I haven’t heard from him in like 30 years. Anyway, as I was saying. Trying to keep a balance between social networking and business networking is... Oh look, one of my subcontractors just updated her MySpace page. She got a new puppy. How cute.

Like I was saying... NO WAY! Seems on my Twitter update, Jon Gosselin has just stolen $230,000 from Kate Gosselin and left her unable to pay her bills. How could he do that?

Sorry about that. Oh, hang on, a client just e-mailed me back through FaceBook. Let me get back with him real quick:

Yeah, I’m here tomorrow. Go ahead and send the package. Thanks.

Like I was saying, the social networking side and the business networking side are becoming almost interchangeable. There was a time when work was work, and personal was personal. In an interconnected world the lines are not so clear anymore. Hang on again. I just got an IM from my old friend Valerie Alexander that I must take.

Hey Girl. Give a minute, I’m finishing up a column?

Okay. I’m back. Where was I? Oh yeah.

Does your store have a policy about the amount of computer time your staff can spend on social networking sites? I’ve talked to a lot of retailers that have expressed concern over trying to make them all make sense. Almost everyone is on one of the social networking sites. Most people are on several. Personally for me, I’m... well, it appears I’m going to answer another FaceBook e-mail telling me the pearls I was having restrung are ready. Excuse me just a moment;

Thanks. I’ll pick them up in the morning.

Like I said... hang on again. Oh dear. My niece just updated her FaceBook page and it appears she has a headache. Where was I? Oh yeah, my niece has a headache. Let me respond to her real quick.

Is it a hangover? Ha ha...

I’m sooo funny I crack myself up sometimes. Now, back to business.... right after I respond to someone who has taken offense with my FaceBook status.

I still stand by my statement that Charlie Sheen is the best male actor working today.

Some people just have no appreciation for talent. Now, where was I? Oh yeah, my niece. No wait, I remember, my column.

Like I said, about 2-3 years ago I was wanting to write about how owners and managers were dealing with employees bringing their cell phones to work. The most common argument back then was; I need it in case there’s an emergency. Let me just tell you. I am an emergency responder and MY cell phone doesn’t go off that often for emergencies, so forget that one. But now, about 8 or 9 years later, cell phones are the norm. Every salesperson gives customers the store number and their cell phone in case they need to get in touch on their day off.

Most businesses now not only have a website, but they have a MySpace page and a FaceBook page. Hell, the whole point of this article is to... apparently answer Valerie’s IM real quick...

Ha Ha...

Sorry ya’ll, it’s been a busy day around here. Anyway, the whole point of this article really is to try and get all of the readers of Southern Jewelry News and Mid-America Jewelry News to go to our new FaceBook page “I’m a fan of Southern Jewelry News” and become a fan. We’d like everyone to participate in some of our new online discussion boards. Come on and join the fun. Heck who knows, we may even rehash the debate over the comedic genius of Charlie Sheen with....

Oops, gotta go again. Something unexpected just happened...

A real customer just walked in...

Chuck is the owner of Anthony Jewelers in Nashville, TN. Chuck also owns CMK Co., a wholesale trade shop that specializes in custom jewelry and repair services to the jewelry industry nationwide. You can contact him at 615-354-6361, www.CMKcompany.com or send e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..


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