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Bill’s Jewelers thrives by staying true to a family promise

Bill’s Jewelers thrives by staying true to a family promise

Bill’s Jewelers in Thomasville, Ga., has three dri...

Retail Roundtable: What’s the most unusual request you’ve had from a customer?

Retail Roundtable: What’s the most unusual request you’ve had from a customer?

“I started working in this business on September 1...

Steady attendance, serious buyers welcome spring at Atlanta Jewelry Show

Steady attendance, serious buyers welcome spring at Atlanta Jewelry Show

(ATLANTA)  - Steady attendance numbers coupled with ...

Estate jeweler starts foundation, jewelry collection for niece

Estate jeweler starts foundation, jewelry collection for niece

When a young life ends abruptly - especially a per...

Other News

NRF/IBM study sheds light on what Gen Z shoppers really want

NRF/IBM study sheds light on what Gen Z shoppers really want

“What do Gen Z shoppers really want,” the third and final installment of a global study co-sponsored by the IBM Institute of Business Value and the National Retail Federation, examines what this youngest generation considers to be “retail essentials”...

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Industry Events

Innovative Musical Leadership Program to open GIA Symposium

Innovative Musical Leadership Program to open GIA Symposium

The Music Paradigm’s world-renowned music and learning program imparts leadership lessons of the symphony maestro

(CARLSBAD, Calif.) - The GIA (Gemological Institute of America) International Gemological Symposium, Oct. 7-9 in Carlsbad, CA, will includ...

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On The Move

Finalists and judges announced for 2018 Saul Bell Design Award

Finalists and judges announced for 2018 Saul Bell Design Award

Rio Grande, the organizer of the Saul Bell Design Award ( www.saulbellaward.com ), is pleased to announce the 45 finalists of the 2018 Saul Bell Design Award competition, as well as the two panels of experts tasked with judging the finalists’ work.

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What's New

GIA provides Melee Analysis Service

GIA provides Melee Analysis Service

Independently operated inside Stuller’s global headquarters

(LAFAYETTE, La.) - Stuller, Inc. is pleased to announce a new strategic service arrangement with GIA (Gemological Institute of America) by offering GIA’S Melee Analysis Service inside its glob...

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Featured Articles

Medford Chason’s treasures

Medford Chason’s treasures

As the saying goes, “one man gathers what another man spills.” In his early teens, enterprising young Medford Chason and his boyhood buddy excavated a garbage dump near his family’s tobacco farm in Southwest, GA that was closed in the early 1900s. Ov...

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Latest News

NRF/IBM study sheds light on what Gen Z shoppers really want

3 DAYS AGO
NRF/IBM study sheds light on what Gen Z shoppers really want

“What do Gen Z shoppers really want,” the third and final installment of a global study co-sponsored by the IBM Institute of Business Value and the National Retail Federation, examines what this youngest generation considers to be “retail essentials” as well as what delights and engages them. The st...

Readmore

WJA announces free first-year memberships for students

3 DAYS AGO
WJA announces free first-year memberships for students

A Gemological Science International (GSI) sponsorship is underwriting the project

(POUGHKEEPSIE, N.Y.) - The Women’s Jewelry Association (WJA) announced that it’s offering the first year of student membership free to students during 2018, thanks to a new sponsorship from Gemological Science Internatio...

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Innovative Musical Leadership Program to open GIA Symposium

10 DAYS AGO
Innovative Musical Leadership Program to open GIA Symposium

The Music Paradigm’s world-renowned music and learning program imparts leadership lessons of the symphony maestro

(CARLSBAD, Calif.) - The GIA (Gemological Institute of America) International Gemological Symposium, Oct. 7-9 in Carlsbad, CA, will include the debut - for the gem and jewelry industry - o...

Readmore

Jewelers Vigilance Committee announces 2018 webinar series

10 DAYS AGO
Jewelers Vigilance Committee announces 2018 webinar series

(NEW YORK) - The Jewelers Vigilance Committee (JVC) will commence an important live webinar series beginning in May of 2018. This series is designed to help members of our industry avoid legal risks and implement legally compliant business practices. Mark your calendars now so you can catch each of t...

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Finalists and judges announced for 2018 Saul Bell Design Award

3 DAYS AGO
Finalists and judges announced for 2018 Saul Bell Design Award

Rio Grande, the organizer of the Saul Bell Design Award ( www.saulbellaward.com ), is pleased to announce the 45 finalists of the 2018 Saul Bell Design Award competition, as well as the two panels of experts tasked with judging the finalists’ work.

Readmore

Joel McFadden Appointed Director of MJSA Council of Custom Jewelers

3 DAYS AGO
Joel McFadden Appointed Director of MJSA Council of Custom Jewelers

MJSA, the trade alliance dedicated to professional excellence in jewelry making and design, has appointed Joel McFadden as director of the MJSA Council of Custom Jewelers.

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GIA provides Melee Analysis Service

3 DAYS AGO
GIA provides Melee Analysis Service

Independently operated inside Stuller’s global headquarters

(LAFAYETTE, La.) - Stuller, Inc. is pleased to announce a new strategic service arrangement with GIA (Gemological Institute of America) by offering GIA’S Melee Analysis Service inside its global headquarters in Lafayette, Louisiana. Melee use...

Readmore

AGS Laboratories now offers independent diamond cutter services

10 DAYS AGO
AGS Laboratories now offers independent diamond cutter services

(LAS VEGAS) - AGS Laboratories has engaged Advanced Diamonds, a Las Vegas diamond cutting service, in an effort to further support the needs of clients and AGS members by offering laser inscription removal and recutting services.

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The Marketing Minute: Trend Spotting

6 MONTHS AGO

Marketing specialist George Prout produces a weekly marketing advice video for retail jewelers, The Monday Morning Marketing Minute. He’s generously agreed to let us share them with our eWeekly readers.

 

Click here  to see more of George Prout’s The Marketing Minute

 

 

 

 

 

 

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The Marketing Minute: Pricing Strategy

6 MONTHS AGO

Marketing specialist George Prout produces a weekly marketing advice video for retail jewelers, The Monday Morning Marketing Minute. He’s generously agreed to let us share them with our eWeekly readers.

 

Click here  to see more of George Prout’s The Marketing Minute

 

 

 

 

 

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The Retailer’s Perspective: Technology in a brave new world

About 2 or 3 years ago I was going to write about how retailers were dealing with the onslaught of employees bringing their personal cell phones into work. Right about then my cell phone rang and I got sidetracked and forgot.

Fast forward a few years and now we’ve got a whole new situation. MySpace, FaceBook, Twitter, LinkedIn, etc. have invaded the world. So now I wonder how everyone is dealing with it? Hang on a second, I’m getting a text:

R U N 4 hppy hr?

Yes I am! Sorry about that. Gotta meet a friend... er, I mean a client after work. As I was saying, businesses have a whole new situation to contend with... hang on again. I just got a FaceBook e-mail from an old high school classmate I haven’t seen since graduation. Give me just a second to respond.

Wow, that was cool. I haven’t heard from him in like 30 years. Anyway, as I was saying. Trying to keep a balance between social networking and business networking is... Oh look, one of my subcontractors just updated her MySpace page. She got a new puppy. How cute.

Like I was saying... NO WAY! Seems on my Twitter update, Jon Gosselin has just stolen $230,000 from Kate Gosselin and left her unable to pay her bills. How could he do that?

Sorry about that. Oh, hang on, a client just e-mailed me back through FaceBook. Let me get back with him real quick:

Yeah, I’m here tomorrow. Go ahead and send the package. Thanks.

Like I was saying, the social networking side and the business networking side are becoming almost interchangeable. There was a time when work was work, and personal was personal. In an interconnected world the lines are not so clear anymore. Hang on again. I just got an IM from my old friend Valerie Alexander that I must take.

Hey Girl. Give a minute, I’m finishing up a column?

Okay. I’m back. Where was I? Oh yeah.

Does your store have a policy about the amount of computer time your staff can spend on social networking sites? I’ve talked to a lot of retailers that have expressed concern over trying to make them all make sense. Almost everyone is on one of the social networking sites. Most people are on several. Personally for me, I’m... well, it appears I’m going to answer another FaceBook e-mail telling me the pearls I was having restrung are ready. Excuse me just a moment;

Thanks. I’ll pick them up in the morning.

Like I said... hang on again. Oh dear. My niece just updated her FaceBook page and it appears she has a headache. Where was I? Oh yeah, my niece has a headache. Let me respond to her real quick.

Is it a hangover? Ha ha...

I’m sooo funny I crack myself up sometimes. Now, back to business.... right after I respond to someone who has taken offense with my FaceBook status.

I still stand by my statement that Charlie Sheen is the best male actor working today.

Some people just have no appreciation for talent. Now, where was I? Oh yeah, my niece. No wait, I remember, my column.

Like I said, about 2-3 years ago I was wanting to write about how owners and managers were dealing with employees bringing their cell phones to work. The most common argument back then was; I need it in case there’s an emergency. Let me just tell you. I am an emergency responder and MY cell phone doesn’t go off that often for emergencies, so forget that one. But now, about 8 or 9 years later, cell phones are the norm. Every salesperson gives customers the store number and their cell phone in case they need to get in touch on their day off.

Most businesses now not only have a website, but they have a MySpace page and a FaceBook page. Hell, the whole point of this article is to... apparently answer Valerie’s IM real quick...

Ha Ha...

Sorry ya’ll, it’s been a busy day around here. Anyway, the whole point of this article really is to try and get all of the readers of Southern Jewelry News and Mid-America Jewelry News to go to our new FaceBook page “I’m a fan of Southern Jewelry News” and become a fan. We’d like everyone to participate in some of our new online discussion boards. Come on and join the fun. Heck who knows, we may even rehash the debate over the comedic genius of Charlie Sheen with....

Oops, gotta go again. Something unexpected just happened...

A real customer just walked in...

Chuck is the owner of Anthony Jewelers in Nashville, TN. Chuck also owns CMK Co., a wholesale trade shop that specializes in custom jewelry and repair services to the jewelry industry nationwide. You can contact him at 615-354-6361, www.CMKcompany.com or send e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..


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