03242017Fri
Last updateThu, 23 Mar 2017 12am
GJA, AJA announce 2017 Convention dates

GJA, AJA announce 2017 Convention dates

The Georgia Jewelers Association (GJA) and Alabama...

Diamond shipping scam impacts 20-plus diamond wholesalers

Diamond shipping scam impacts 20-plus diamond wholesalers

Since November, an estimated 20 or more diamond ve...

Other News

Crime against U.S. jewelers increases for first year since 2012

Crime against U.S. jewelers increases for first year since 2012

(NEW YORK) - Jewelers’ Security Alliance (JSA) has released its 2016 Annual Crime Report covering crime against the jewelry industry in the United States. The total number of crimes against the industry increased from 1,117 in 2015 to 1,245 in 2016, a...

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Industry Events

Stuller hosts mini conference for jewelry group

Stuller hosts mini conference for jewelry group

Leading Jewelers Guild visits global headquarters

(LAFAYETTE, La.) - Stuller recently partnered with the Leading Jewelers Guild (LJG) to host a one-day conference at its global headquarters in Lafayette, Louisiana, giving members of the guild an entire...

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On The Move

Jane Kirk appointed Executive Director of NC Jewelers Association

Jane Kirk appointed Executive Director of NC Jewelers Association

(RALEIGH, N.C.) - The North Carolina Jewelers Association (NCJA) is pleased to announce the appointment of Jane Kirk as Executive Director, effective immediately. The Board’s action comes with the fullest confidence that Kirk will be an excellent stew...

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What's New

ASHI launches 2017 Lovebright Collection Book

ASHI launches 2017 Lovebright Collection Book

ASHI is excited to launch the 2017 Lovebright Collection Book for all of their retail partners to share with their customers. ASHI reports the positive feedback they have received from their retailers, and the overwhelming desire to ignite and promot...

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Featured Articles

Bill Spencer talks jewelry, family and the secret to a successful 3rd generation family business

Bill Spencer talks jewelry, family and the secret to a successful 3rd generation family business

Seventy three years and three generations is a long time to operate a jewelry store. Especially when, according to a Jewelers Board of Trade statistic, over 1,500 jewelry business owners ceased operating in 2016. Yes, that includes wholesalers, manuf...

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Latest News

Crime against U.S. jewelers increases for first year since 2012

20 HOURS AGO
Crime against U.S. jewelers increases for first year since 2012

(NEW YORK) - Jewelers’ Security Alliance (JSA) has released its 2016 Annual Crime Report covering crime against the jewelry industry in the United States. The total number of crimes against the industry increased from 1,117 in 2015 to 1,245 in 2016, an increase of 5.8%. Total dollar losses also incre...

Readmore

JA examines pending legislative issues most important to jewelry industry

20 HOURS AGO
JA examines pending legislative issues most important to jewelry industry

Jewelers of America’s (JA) latest Legislative Update covers some of the big policy initiatives - including comprehensive tax reform, a potential import tax and the FTC’s “Cultured Diamond” terminology - that are in play for 2017 and their impact on jewelry businesses.

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Stuller hosts mini conference for jewelry group

20 HOURS AGO
Stuller hosts mini conference for jewelry group

Leading Jewelers Guild visits global headquarters

(LAFAYETTE, La.) - Stuller recently partnered with the Leading Jewelers Guild (LJG) to host a one-day conference at its global headquarters in Lafayette, Louisiana, giving members of the guild an entire day of education and networking.

Readmore

GJA, AJA announce 2017 Convention dates

22 DAYS AGO
GJA, AJA announce 2017 Convention dates

The Georgia Jewelers Association (GJA) and Alabama Jewelers Association (AJA) have announced they will cohost their annual Convention on March 31- April 2. Now in its 9th year, the two state organizations will join forces at the Marriott Grand National Resort & Robert Trent Jones Golf Trail in O...

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Jane Kirk appointed Executive Director of NC Jewelers Association

22 DAYS AGO
Jane Kirk appointed Executive Director of NC Jewelers Association

(RALEIGH, N.C.) - The North Carolina Jewelers Association (NCJA) is pleased to announce the appointment of Jane Kirk as Executive Director, effective immediately. The Board’s action comes with the fullest confidence that Kirk will be an excellent steward of NCJA’s goals and an advocate for North Caro...

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Belair Time Corp. names Chuck Goedtke Southeastern Sales Manager

22 DAYS AGO

Belair Time Corporation has announced the appointment of long-time watch industry veteran Chuck Goedtke to Southeastern Regional Sales Manager. Chuck will be covering Florida, Georgia, Tennessee, Alabama, Mississippi and Kentucky for Belair.

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ASHI launches 2017 Lovebright Collection Book

8 DAYS AGO
ASHI launches 2017 Lovebright Collection Book

ASHI is excited to launch the 2017 Lovebright Collection Book for all of their retail partners to share with their customers. ASHI reports the positive feedback they have received from their retailers, and the overwhelming desire to ignite and promote their store’s diamond sales, has been extremely ...

Readmore

ASHI launches the I DO Bridal Sweepstakes

14 DAYS AGO
ASHI launches the I DO Bridal Sweepstakes

Announces winner of #LovebrightValentine Sweepstakes

(NEW YORK) - ASHI is excited to launch the I DO Bridal Sweepstakes, to kickoff the wedding season for its retail partners. Retailers will be able to attract bridal shoppers to their stores, through various social media platforms, and let every bride...

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The Gem Gallery - starting a good habit

Sherry Frantz began her retail jewelry business years ago when she rented some space in a boutique. Her fledgling business was directed toward women shoppers and self purchase. So when, years later, she got a call from a local hospital with a request involving women and their health, Sherry listened. The hospital had been approached by an oncology nurse who wondered if they could attract and entice more women to get an annual mammogram with the promise of a pearl. The nurse was familiar with programs offered by jewelers to sell one pearl at a time to grow to a bracelet or necklace. Would women respond to a free pearl every year?

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Sherry Frantz, owner of Roanoke, Virginia-based The Gem Gallery.
Started just one year ago, Pearls of Hope is already a hit at the Carilion Clinic in Roanoke, Virginia. The program, born out of a hospital system wanting to promote their mammography services, has already touched many people.

“When I fist contacted Sherry at The Gem Gallery, I had no idea it would grow so fast,” says Hayden Barnes, senior marketing advisor in charge of strategic development at Carilion. “Sherry and I agreed she would order 10,000 pearls, and she offered to sell them to us at cost to get us started.”  Hayden and her team planned to give one pearl to each woman after getting an annual mammogram at the non-profit hospital’s many local mammography locations. An ad was created and word started to get out.

Sherry did not sell the first order at cost, but instead The Gem Gallery underwrote the cost of the pearls. “My sister-in-law is a breast cancer survivor and recently I lost another family member to breast cancer, so the cause is near and dear to me,” says Frantz who had contacted pearl supplier Tracy Pearl’s owner Rebecca Shemwell about the order. “Rebecca jumped on board immediately and offered to get the first order at a special price.” The 10,000 5mm fresh water pearls were ordered in bags of 100 and delivered to the Gem Gallery who in turn delivered them to the hospital.

Barnes dispersed the bags of 100 to the various mammography sites where the staff bags each pearl in an organza bag imprinted with the hospital’s logo along with a pillow of tulle netting and a card. The card is a reminder of the date to call for the next year’s appointment to be noted when the Pearl of Hope is presented to the patient. When the new year started, Carilion was running low on pearls and ordered another 20,000 pearls from Tracy Pearls.

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An interior shot of The Gem Gallery in Roanoke, Virginia.
This fall returning patients will receive their second pearl and Carilion hopes a tradition will begin. “We hope that our pearl gift will encourage women to come back to us to get an annual screening every year,” says Barnes.

Tracy Pearl’s Shemwell couldn’t help but wonder what they were doing with all these pearls. “I guess when you only think about your own single mammogram a year, you can’t imagine the thousands of exams done at multiple locations adding up so quickly.” What is really wonderful is that Tracy Pearls has just received a third order from the Gem Gallery for a year’s worth of pearls: 40,000! That is a lot of mammograms! Frantz and Shemwell both take great pride in being involved in such a worthwhile cause for women.

The Gem Gallery today is a much different business than when Frantz started with the space in a boutique 15 years ago. “I did not set out to be a jeweler, but working in first a J E Caldwell store and then for an independent jeweler while going to college gave me the bug.”

After graduating from Virginia Tech in Blacksburg, VA with an electrical engineering degree, she worked in her field for one year and then quit to work in a store in Roanoke for a year before starting her business. While she knew she loved jewelry and the business of selling it, she knew nothing about running a business. With $13,000 to buy showcases, a safe and inventory, she worked 6 days a week for three years. She started out going to the JA New York Jewelry Show and “scoured every booth and bought single pieces based on the design’s merit, spending maybe $3000 on a trip.” The hotel she stayed at in Manhattan was so tiny, “I could not open my suit case on the floor between the bed and the door.”

“I couldn’t afford to make mistakes in the beginning, but I did!”

 

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The Gem Gallery’s Pearls of Hope program entices women to get an annual mammogram with the offer of a free pearl.
After a year and a half in the boutique, Frantz moved to an office location and then her own space in a shopping center and stayed there for eight years. She has been in her current location for five years. Today The Gem Gallery carries a wide assortment of jewelry and has a full time jeweler, a full time watch maker and a staff of 5 part timers. Frantz has a 3 1/2 year old daughter, so she is trying to work part time six days a week.

One of the best things she thinks she has recently done was to hire a twenty something year old woman who lacked jewelry skills, but makes up for it in on line social networking skills. The store now has a Facebook page and is using Constant Contact and Twitter to reach out to new customers while staying in touch with the existing ones. Frantz feels like this is directing her business into a new era and has seen positive results.

The store is holding their first ever Ladies Night this fall and plans to network with a local plastic surgeon that advertises extensively to the female market. “We are starting to do business a new way and it is very exciting to see results and new sales patterns.”

Something tells us Sherry Frantz is an open minded business woman who is not afraid to try something new.


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