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Last updateWed, 20 May 2015 1am
24 Karat Club SEUS adds 4 new members

24 Karat Club SEUS adds 4 new members

The 24 Karat Club Southeastern United States annou...

Jewelry Pie reacts to increased demand for high-end product

Jewelry Pie reacts to increased demand for high-end product

“In the last year Jewelry Pie has seen a large inc...

Goldstein introduces new diamond & ruby ring

Goldstein introduces new diamond & ruby ring

Goldstein Diamonds, an industry leader in GIA cert...

Endless enters 21st market in 20 months, securing New Zealand retail partners

Endless enters 21st market in 20 months, securing New Zealand retail partners

Endless Jewelry has announced they  have secured m...

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GIA notifies trade of potential undisclosed diamond treatment

GIA notifies trade of potential undisclosed diamond treatment

(CARLSBAD, Calif.) – Approximately 500 colorless to near-colorless diamonds submitted primarily to GIA’s grading laboratory in Ramat Gan, Israel, were ...

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New from Touched Impressions - the Forever Note

New from Touched Impressions - the Forever Note

(NASHVILLE) - Touched Impressions is pleased to introduce the Forever Note, their newest line of custom made jewelry using loved ones’ handwritten word...

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Latest News

GIA notifies trade of potential undisclosed diamond treatment

3 DAYS AGO
GIA notifies trade of potential undisclosed diamond treatment

(CARLSBAD, Calif.) – Approximately 500 colorless to near-colorless diamonds submitted primarily to GIA’s grading laboratory in Ramat Gan, Israel, were potentially subjected to an undisclosed temporary treatment.

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Retailer Roundtable

3 DAYS AGO
Retailer Roundtable

Q: What jewelry is topping your open-to-buy for the Las Vegas Show?

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GIA’s goes “All In” for JCK Las Vegas

3 DAYS AGO
GIA’s goes “All In” for JCK Las Vegas

Exclusive in-booth briefings, museum displays, colored stone services and more

(CARLSBAD, Calif.) – Attendees of the 2015 JCK Las Vegas show at the Mandalay Bay Resort & Casino can visit GIA’s booth (L99) from May 29 – June 1 to learn about the Institute’s not-to-miss show offerings, ranging from th...

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Texas Jewelers Association announces 2015 Convention dates, plans for JCK Vegas Meet & Greet

22 DAYS AGO

San Antonio will again be the host location for the 2015 Texas Jewelers Association (TJA) Convention.  The event will take place from October 10 - 12 at the El Tropicano Hotel, located directly on the Riverwalk.

The Convention will kick off Saturday evening with a President’s Party, hosted by TJA Pre...

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ASHI Diamonds appoints Ron Delger to represent Northwest region

3 DAYS AGO

(NEW YORK) - ASHI Diamonds, a premier diamond jewelry manufacturer servicing over 1,000 fine independent retail jewelers in North America for over 30 years, is pleased to announce the addition of Ron Delger as their sales representative and marketing consultant for the Pacific Northwest Region of Was...

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Sandeep Diamond strategically aligns its Independent Jewelry Division with IDD

3 DAYS AGO
Sandeep Diamond strategically aligns its Independent Jewelry Division with IDD

IDD and Sandeep Diamond Corporation announced a strategic alliance between the two accomplished market players in their respective spaces of expertise. The merger is expected to bring additional resources that will benefit the current clients of both companies. The partnership results in the creatio...

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New from Touched Impressions - the Forever Note

3 DAYS AGO
New from Touched Impressions - the Forever Note

(NASHVILLE) - Touched Impressions is pleased to introduce the Forever Note, their newest line of custom made jewelry using loved ones’ handwritten words.

Readmore

Rembrandt Charms® welcomes spring with new charm styles

22 DAYS AGO
Rembrandt Charms® welcomes spring with new charm styles

(WILLIAMSVILLE, N.Y.) - This spring, Rembrandt Charms added several fresh new charm styles to their collection, including a Hamsa and Lotus Flower.

The hamsa is said to bring good luck to its wearer while warding off the evil eye. The lotus flower is traditionally thought of as a symbol for beauty, pu...

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The 5 step plan to increased sales

While researching Monroe's Motivated Sequence developed by Alan H. Monroe, and published in his book, "Principles and Types of Speech," in 1962 by Scott, Foresman and Company, I turned up a wealth of information to help anyone who sells for a living.

Before going into my discovery, lets go over some basic tools that any persuader must understand. Monroe captured the essence of communicating effectively with the customer. He may have called his subjects an audience or listener, but our field labels the listener as a customer.

The sequence, as Monroe puts it, has five steps. First we get the ATTENTION of the customer and get him to want to listen. Then we share the NEED of the customer and illustrate an understanding of the problem that we are to help solve. Then we go to the SATISFACTION STEP and indicate how the solution that you offer will attend to his need. Fourth is the VISUALIZATION STEP in which the customer savors and tastes emotionally the successful solution to the problem that you have offered. The customer emotes and sees within a great reward in accepting your solution. Finally comes the fifth step which is the ACTION STEP in which your customer expresses agreement to buy what you have to offer.

While you may do these things unconsciously on a daily basis, business conditions demand a review and continual improvement program by everybody involved in your business. Professional pride has a great deal to do with this and it is important to understand what happens when you sell.

I visited a website called changingminds.org. While explaining how the customer feels in relation to his needs, we plug into the protoplasm we seek to sell our jewelry to. The site referred to a model called "CIN needs." Now think of the customer opposite you and see the term "CIN" translating into "Control, Identity and Novelty."

The customer has all three operating as you speak.
I quote...

  1. "Our sense of control tells us when we are safe and can bend our environment to our purposes." This means that your customer needs to feel in control of the process that he is involved in.
  2. "Our sense of identity tells us who we are, especially relative to other people." How are you communicating and causing your customer to feel as a customer?
  3. "Our sense of novelty tells us that we are learning, improving and evolving. It also helps us compete." Is your customer feeling good as the purchase that you want him to make is considered by him?

 

Selling jewelry is an emotional act. Buying jewelry is an emotional act. Learn about it and begin to own the element of understanding human behavior and needs.


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