12092016Fri
Last updateThu, 08 Dec 2016 10am
Retailer Roundtable: How do you wish customers happy holidays?

Retailer Roundtable: How do you wish customers happy holidays?

Q: How do you wish customers happy holidays?

“Start...

Leading the state in estate jewelry

Leading the state in estate jewelry

Levy’s capitalizing on estate jewelry popularity

Es...

  • Newsletter

  • Latest Post

  • Most Read

Other News

Deutsche Bank to pay $60 million to settle US gold price-fixing case

Deutsche Bank to pay $60 million to settle US gold price-fixing case

Deutsche Bank has agreed to pay $60 million to settle private U.S. antitrust litigation by traders and other investors who accused the German bank of conspiring to manipulate gold prices at their expense.

The preliminary settlement was filed on Friday ...

Readmore

Loading...

Industry Events

JA New York Show announces expansion of New Designer Gallery to Spring event

JA New York Show announces expansion of New Designer Gallery to Spring event

(NEW YORK) - In 2017, the JA New York Show’s popular New Designer Gallery is entering its 40th year. In celebration of this banner year, and due to increased popularity of the New Designer Gallery among designers, retailers and press, JA New York has ...

Readmore

Loading...

On The Move

Stuller, Inc. names new Vice President of Business Solutions

Stuller, Inc. names new Vice President of Business Solutions

Lafayette native to oversee Gemvision and TDM Solutions

(LAFAYETTE, La.) - Nationally recognized technology innovator and advocate, Douglas Menefee joins Stuller as the vice president of business solutions. Doug will be responsible for the Gemvision an...

Readmore

Loading...

What's New

LaserStar Technologies introduces eStore for spare parts ordering

LaserStar Technologies is proud to announce the release of their newly redesigned online store. LaserStar’s eStore has been redesigned to make your user experience faster, easier and more efficient. Now you will be able to access the eStore and Owner...

Readmore

Loading...

Featured Articles

Female wounded warrior finds passion, career and calling in jewelry

Female wounded warrior finds passion, career and calling in jewelry

There are many paths to finding the right career. Most are predictable, but sometimes the path becomes clear only through adversity. Richard Branson, whose net worth of $4.9 billion makes him nearly 10 times wealthier than Queen Elizabeth II, dropped...

Readmore

Loading...

Latest News

Deutsche Bank to pay $60 million to settle US gold price-fixing case

13 HOURS AGO
Deutsche Bank to pay $60 million to settle US gold price-fixing case

Deutsche Bank has agreed to pay $60 million to settle private U.S. antitrust litigation by traders and other investors who accused the German bank of conspiring to manipulate gold prices at their expense.

The preliminary settlement was filed on Friday with the U.S. District Court in Manhattan, and req...

Readmore

Can a solid returns policy make or break a luxury goods sale?

2 DAYS AGO

Think back to the last time you shopped online. What were some of the factors you took into consideration before putting an item in your cart and hitting the checkout button? Product reviews, maybe? Discounts or promotions? Free shipping, perhaps? And, if you’re like me, you looked for an easy and h...

Readmore

JA New York Show announces expansion of New Designer Gallery to Spring event

2 DAYS AGO
JA New York Show announces expansion of New Designer Gallery to Spring event

(NEW YORK) - In 2017, the JA New York Show’s popular New Designer Gallery is entering its 40th year. In celebration of this banner year, and due to increased popularity of the New Designer Gallery among designers, retailers and press, JA New York has announced that it will extend the initiative to bo...

Readmore

JFC to honor Charles Stanley and Yancy Weinrich at Facets of Hope event

8 DAYS AGO
JFC to honor Charles Stanley and Yancy Weinrich at Facets of Hope event

Jewelers for Children (JFC) will hold their annual Facets of Hope on Wednesday, June 7, 2017 at the Mandalay Bay Resort Hotel Casino in Las Vegas, NV.  The day change is a result of the adjusted JCK Show schedule. Charles Stanley of Forevermark and Yancy Weinrich of JCK Events, Luxury and JIS, have ...

Readmore

Stuller, Inc. names new Vice President of Business Solutions

2 DAYS AGO
Stuller, Inc. names new Vice President of Business Solutions

Lafayette native to oversee Gemvision and TDM Solutions

(LAFAYETTE, La.) - Nationally recognized technology innovator and advocate, Douglas Menefee joins Stuller as the vice president of business solutions. Doug will be responsible for the Gemvision and TDM Solutions’ development and support teams.

Readmore

Jewelers Mutual earns 30th consecutive A+ Superior rating from A.M. Best Company

7 DAYS AGO

(NEENAH, Wis.) - Jewelers Mutual Insurance Company has earned its 30th consecutive A+ Superior financial strength rating from A.M. Best Company, one of the world’s most respected insurance rating and information sources.

Founded in 1913, Jewelers Mutual is the only insurer dedicated solely to serving ...

Readmore

LaserStar Technologies introduces eStore for spare parts ordering

16 DAYS AGO

LaserStar Technologies is proud to announce the release of their newly redesigned online store. LaserStar’s eStore has been redesigned to make your user experience faster, easier and more efficient. Now you will be able to access the eStore and Owner’s Section with just one login. Ordering spare par...

Readmore

Thorsten Jewelry ventures into precious metals with a 14k line

22 DAYS AGO
Thorsten Jewelry ventures into precious metals with a 14k line

(LONG BEACH, Calif.) - Thorsten Jewelry is primarily known for using alternative metals such as tungsten carbide and cobalt chrome to create wedding bands for both men and women. However, they have recently ventured into the world of precious metals as well.

Readmore

Ugly Asset

I received a call from a client of mine. I could tell that I was on speaker phone so I chose my words carefully. He explained that he had a friend that had a diamond she needed to sell. He wanted to send her over to me to see what I could do for her. I told him that I did not buy diamonds off the street but would do what I could to advise her.

An hour later this stunningly beautiful woman shows up at my door with two very well dressed and groomed boys, approximately 8 and 10 years old. They entered and within seconds she was excusing herself to return the boys to the car. I explained that they were more than welcome to stay but she insisted that they would be fine in the car with the AC on - Warning Bell #1.

She retuned only to pull a diamond out of her purse that was neatly secured in a jeweler's ziploc bag - Warning Bell #2. She explained that she had lost her diamond out of her wedding set (which she was still wearing - Warning Bell #3) and had a CZ put in the ring - Warning Bell #4. She later found the diamond. Now she was planning to leave her husband and wanted to sell the diamond - RED ALERT!!

Remember, I studied gemology not psychology. It is none of my business, nor do I care, what her station of life is or her destiny - I am not trained to understand.

However, there are a few things I do know. I have reared children and I know there are some things they need not know however, those things usually do not take place in a jewelry store. I also know that a man that invests money in his wife to have perfect platinum blond hair, manicured eye brows, hands and feet, enhanced full lips and breasts, a personal trainer and massage therapist (my client provides the last two services) - would NEVER allow his wife to walk around with a CZ as the symbol of their marriage. I understand she said she lost the first one, I understand he may not have had it insured or been able to replace the one she lost with another one - but a CZ - I do not think so.

Yet another thing experience has taught me... people who find a lost diamond seldom bring it to you in a jeweler's bag. I have received lost diamonds from coin compartments of wallets, sandwich bags, pill bottles, old jewelry gift boxes, film containers and my personal favorite - Kleenex tissue paper secured with Scotch tape.

As I sent her out the door with the heart breaking news that she was not going to get the $15,000 - $20,000 she thinks he paid for the ring, I felt as though I had just dodged a bullet. I did not fully understand why or at whom the bullet was shot, but I was relieved to have her out of my office.

Moments later, one of my students, working on her Gem ID class with GIA, emerged from the lab. She came out and asked if that kind of thing happens often and if I understood the potential danger that I had just avoided. Her husband is a divorce attorney and by proxy she is privy to the ugliness of divorce. She enlightened me to the fact that in most divorces of middle class or upper class couples, jewelry - especially wedding rings - is a marital asset that is often the battle ground for an ugly war. Her $15K wedding set, $5K diamond earrings, $7K diamond tennis bracelet, $8K diamond solitaire pendant and her gold watch adds up to a huge hammer that he will use to further pound at her heart. It also can become, so she thinks, a great start to a new future if gotten rid of BEFORE she announces she is leaving.

What danger did I avoid? Depending on who her husband is and how ugly the divorce gets I could have become the jeweler that helped her unfairly liquidate assets before they became fair game. I could have become a party to the fraud of diamond switching that she evoked on her husband. Neither my student nor I are attorneys and are unsure if there is any legal recourse the husband would have if our suspicions were confirmed. None the less, words like fraud, switching, theft, cheating and hiding are not words I want spoken in the same sentence as my store name or even my own name.

If you think this is an isolated case you need only turn on your radio. It was only 5 months ago that a talk show host of a local radio station was discussing women who get engaged and have their new diamond switched with a CZ after selling it to a jeweler. They use the money to pay off debt so that they can maintain the image of being financially responsible and so that they will not carry debt into the marriage. They fully intend on replacing the diamond later when they have the funds, but seldom do.

I thought the incident that the talk show host was referring to was one isolated case, until he opened up the phone lines for discussion. His phone lines were flooded with calls from women promoting the idea, women sharing their twist on the fraud, or women with stories of people they knew who did it. I was left speechless as I sat in my car listening to this.

Marital asset, I never thought of it as an asset to be fought over and I am thrilled I was willing to follow my instincts that told me I did not know the full story, did not want to know the full story and did not need to buy the diamond that had a story.

Tammy L. Williams, Graduate Gemologist of GIA, also prizes her membership in AGTA. She is President of J D Jewelers, a salon private jewelry business located in Suwanee, Georgia and the Southeastern Rep for Global Diamonds. Tammy is very active as a speaker and authority on Gemstones and Diamonds. Whether in her laboratory at J D Jewelers, on the lecture circuit or writing about her experiences in business, her love and passion for gemstones becomes contagious. If you'd like to contact Tammy, please e-mail her at This email address is being protected from spambots. You need JavaScript enabled to view it..



Columnist


×