Columnists Chuck Koehler

Chuck Koehler

The Retailer’s Perspective: It’s a CAD CAD World...

They say that change is inevitable, and I agree. So many of us complain about how the internet has changed our businesses, but in the next breath talk about how much we love it in general. But the internet wouldn’t be in business without one other little invention that has rocked our world even more - the computer!  I guess the computer has just been around long enough that we forget that we used to run our businesses without the benefit of five or six of them in the store.

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The Retailer’s Perspective: An opinion or three...

For some reason here lately, I feel like passing on some knowledge to my younger readers out there. I remember when I first got into this business in 1978, I couldn’t r...

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The Retailer’s Perspective: Mistakes, misconceptions, wives’ tales and outright lies...

Throughout the years, I’ve heard them all; oil your opals, clean your jewelry with toothpaste, diamonds can’t break.   I haven’t written about this stuff in a co...

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The Retailer’s Perspective: Every... Single... Year!

You know, it never fails to happen every year, but it still amazes me just the same. What I’m talking about is the audacity of some of the people that show up and expec...

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The Retailer’s Perspective: It’s beginning to look a lot like Christmas

Well, here we go again.   It’s Christmas in the jewelry business.   If you’re keeping score, this will be the 6th Christmas season since the Great American Rece...

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The Retailer’s Perspective: Two years and counting

Long ago, in another time and another place, people would walk into jewelry stores to shop for, and buy, jewelry and gift items.   They’d come in and look to see wha...

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The Retailer’s Perspective: Chuck finds interesting things at the Atlanta Jewelry Show

October of 2008 was when it hit me.   That was when I knew it was gonna be bad.   Yes, I’m referring to the Great American Recession.   Nobody knew how to navi...

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