Columnists Chuck Koehler

Chuck Koehler

The Retailer’s Perspective: Brick and Mortar still rules (kinda)

All you old timers out there like me remember the old days of doing business in this industry before the Internet.  Even though I have a really hard time remembering what I had for dinner last Friday night, I can remember when I actually sold diamonds to people who got their education from me.

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The Retailer’s Perspective: My every September column...

September is always kind of special to me. It’s this time of year that reminds me of a second springtime. It goes something like this.

After every winter, humans are j...

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The Retailer’s Perspective: Paul, Paul, Paul...

Thirty four months ago I didn’t know Paul very well.  Yes, I had very regular encounters with him.  But, for the most part I didn’t give him much thought.  He was ...

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The Retailer’s Perspective: What’s your warranty on this?

That’s a question I have a hard time answering most times.  I know in a perfect world I’d have a laminated card in my wallet or a prominently displayed poster with m...

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The Retailer’s Perspective: What’s wrong with people?

Oh dear, where to start? Who gets the honor of being first today?

Picture the scene: It’s the first nice spring day of the year. We weren’t under any sort of weathe...

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The Retailer’s Perspective: Once upon a time...

You know, there are some things that improve with time - wine, jewelry, scotch, and me. But here lately there’s something I’ve realized that is NOT improving with ti...

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The Retailer’s Perspective: A blessing or a curse?

I’ve lived in Nashville, The Country Music Capital of the World, for almost 25 years.  During that time, I’ve had the opportunity to know thousands of musicians, mus...

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The Retailer’s Perspective: March again...

Two years ago this month the world as we once knew it came within minutes of total collapse. How it didn’t happen is beyond me. But, are we in the clear? Hah! Defin...

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The Retailer’s Perspective: Valentine’s Day through MY years

As the years roll on, more and more pseudo holidays are added to an already pretty packed calendar of holidays; Boss’s Day, Secretary’s Day, my birthday. It seems th...

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