Columnists Chuck Koehler

Chuck Koehler

The Retailer’s Perspective: It’s October...again!

Two years ago this month the inevitable happened.  The world economy collapsed. As I prepare this year to go forward from October through December I can’t help but look back on the last two years and remember everything that happened.

For me, the recession really started the first week of October, 2008.  DHL, the worldwide delivery company, decided to pull out of the domestic delivery business in the fall of that year.  The summer of 2008 was when gasoline went up to $4 and $5 a gallon at the same time the shipping business was falling off the proverbial cliff.  The company that handled my shipping switched me from DHL to UPS.  A seemingly routine activity, but it was this move that caused me to remember exactly when “it” happened.

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The Retailer’s Perspective: “Can I pick your brain for a minute?”

A common question around my store is; “Have you got a minute? I’d like to pick your brain.” We’ve all heard those words countless times. Professionally, I don’t m...

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The Retailer’s Perspective: A trip down memory lane

I recently went to my 30th high school class reunion and gave the keynote address at the big formal event Saturday night. My presentation was supposed to rattle some long...

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The Retailer’s Perspective: Water, water everywhere - but not a drop to drink

On May 1st, 2nd, and 3rd of 2010, Nashville , TN experienced what is known in emergency response circles as an MCI - a Major Catastrophic Incident.  We fell victim to the wo...

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The Retailer’s Perspective: So that’s how you wanna play it...

What is it about lunch and craziness? One second I’m sitting outside on the patio of my store having a nice lunch (a Greek salad with grilled chicken, extra feta cheese...

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The Retailer’s Perspective: It was broken when you brought it to me

There is a phenomena that’s been around for thousands of years (or at least since 1978 when I started in the jewelry business).  It’s the ‘you ruined my jewelry’...

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The Retailer’s Perspective: The importance of March 9th

Usually, while writing my column, I’m projecting myself 30 - 45 days into the future.  Normally I’m trying to visualize when the paper will hit your mailbox and what...

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The Retailer’s Perspective: So, you wanna buy a Cert?

In the three decades that I’ve been in the jewelry business, a whole lot of things have changed. Some of them I’ve welcomed right from the beginning, and some of them...

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The Retailer’s Perspective: Facts and fictions...

It’s been a while since I’ve done one of these so I thought I’d bring up one of my favorite topics... the wrong things people say about jewelry.

Diamonds can’t bre...

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