“Our staff are our most important asset.” It’s something of a cliché that business owners use frequently, be they Fortune 500 heavyweights or small retailers with a couple of employees. Although the talk is often talked, the actions don’t always follow through.
Columnists 
David Brown
David Brown
David Brown
Avoiding that Innovation Overload
Last month we concluded a very successful two day workshop for our clients. Most left buzzing about the information they were able to start implementing; however amongst ...
Managing your aged inventory – part II
In our last article we discussed how to manage aged inventory while attempting to recover full price on the item. This month we look at strategies that involve selling it...
7 Steps to Manage Aging Inventory at full price
Whenever we talk to jewelers there are always two issues that are first and foremost in their minds and create the greatest anguish. The first is problem staff and how to...
The importance of a solid budget
Don’t let your eyes glaze over – I know this topic isn’t high on the list of priorities of many jewelers, but just because it’s not enjoyable doesn’t mean it’...
Make money from your repairs
Repairs often suffer as the ugly sister of many jewelry businesses. Compared to the more glamorous gold and silver departments, many stores leave repairs to take care of ...
It’s time you got Lazy
Many of you will be familiar with the 4 quadrants style of management that has developed in the last twenty years or so. In this process it often talks about the 4 types ...
How are you handling the gold price?
With gold having shot through the $1500 mark at the time of writing, jewelers are increasingly finding the cost of replacing sold product to be a changing game. This mont...
Profit vs Cash flow - what’s the big deal?
If you are running a business, you better know there is a big difference between profit and cash-flow. Though they seem similar, they are not, and you run the risk of put...
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The latest Kovel Collection orchid flower design from the hands of Dr. Kovel is the beauti...
Columnists
| Bob Carroll, CIC | |
The Best Policy: Two characters that make a difference
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| Brian Barfield | |
Checkmate: Selling an Analytical Customer
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| David Brown | |
What’s discount really costing you?
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| Bill Warren, DDJM (Doctor of Dynamic Jewelry Marketing) | |
Reflections of a former independent jeweler
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| Bob Janet | |
Sales Growth Expert: Information increases jewelry selling success
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| Diana Jarrett GG, RMV, Member NAJA | |
The Story Behind the Stone: Gilty Pleasure
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| Brad Huisken, President IAS Training | |
They are not looking for jewelry, they are looking for you!
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| Chuck Koehler | |
The Retailer’s Perspective: A newbie perspective
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