Columnists David Brown

David Brown

Staffing – How to not put a square peg into a round hole

Staff, along with inventory, represents one of the largest headaches of running any retail business. It seems to be that you’re forever trying to get staff to perform, stop arguing, start working, or even just to turn up! Show me a store owner without any staff issues and I’ll show you a store owner without staff!

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What’s discount really costing you?

All business owners need to maximize their time by concentrating on those things that give the greatest Return on Investment (ROI) for the time involved. This would seem ...

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Motivating your staff for a more profitable business

“Our staff are our most important asset.” It’s something of a cliché that business owners use frequently, be they Fortune 500 heavyweights or small retailers with ...

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Avoiding that Innovation Overload

Last month we concluded a very successful two day workshop for our clients. Most left buzzing about the information they were able to start implementing; however amongst ...

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Managing your aged inventory – part II

In our last article we discussed how to manage aged inventory while attempting to recover full price on the item. This month we look at strategies that involve selling it...

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7 Steps to Manage Aging Inventory at full price

Whenever we talk to jewelers there are always two issues that are first and foremost in their minds and create the greatest anguish. The first is problem staff and how to...

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The importance of a solid budget

Don’t let your eyes glaze over – I know this topic isn’t high on the list of priorities of many jewelers, but just because it’s not enjoyable doesn’t mean it’...

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Make money from your repairs

Repairs often suffer as the ugly sister of many jewelry businesses. Compared to the more glamorous gold and silver departments, many stores leave repairs to take care of ...

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It’s time you got Lazy

Many of you will be familiar with the 4 quadrants style of management that has developed in the last twenty years or so. In this process it often talks about the 4 types ...

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