If there are two areas of retailing that retailers say cause them the greatest amount of frustration – they would be inventory and staff. Aged inventory at least affords you the luxury of being able to ignore it – even if it doesn’t go away! Staffing issues however can be a far greater burden on a managers time.
Columnists 
David Brown
David Brown
David Brown
Staffing – How to not put a square peg into a round hole
Staff, along with inventory, represents one of the largest headaches of running any retail business. It seems to be that you’re forever trying to get staff to perform, ...
What’s discount really costing you?
All business owners need to maximize their time by concentrating on those things that give the greatest Return on Investment (ROI) for the time involved. This would seem ...
Motivating your staff for a more profitable business
“Our staff are our most important asset.” It’s something of a cliché that business owners use frequently, be they Fortune 500 heavyweights or small retailers with ...
Avoiding that Innovation Overload
Last month we concluded a very successful two day workshop for our clients. Most left buzzing about the information they were able to start implementing; however amongst ...
Managing your aged inventory – part II
In our last article we discussed how to manage aged inventory while attempting to recover full price on the item. This month we look at strategies that involve selling it...
7 Steps to Manage Aging Inventory at full price
Whenever we talk to jewelers there are always two issues that are first and foremost in their minds and create the greatest anguish. The first is problem staff and how to...
The importance of a solid budget
Don’t let your eyes glaze over – I know this topic isn’t high on the list of priorities of many jewelers, but just because it’s not enjoyable doesn’t mean it’...
Make money from your repairs
Repairs often suffer as the ugly sister of many jewelry businesses. Compared to the more glamorous gold and silver departments, many stores leave repairs to take care of ...
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