Have you ever found yourself in a situation where you possessed a specific need, but felt very vulnerable when offering information? The first thing that comes to my mind is taking my car to the auto repair center. Clearly I am there to have something done to my car. However, to not look ignorant I act like I know what needs to be done and offer very little information. I do this because I have the sneaky suspicion that they are going to rip me off, or overcharge me for their services. The simple facts are that I know nothing about car repair and the person who can help me has not yet gained my trust.