Outrageous false claim? Blatant lie? Of course! But, if you’ve spent any time at all behind a jewelry counter, it’s probably not the most ridiculous thing you’ve heard recently.
I was waiting to take my friend Rob out for lunch to celebrate his new boat (it seems some jewelers are still continuing to do very well) and to wrangle an invitation for a ride over the week-end. As I waited, I leaned in to listen to his sales manager Chloe deal with a customer.