Article 1: The great disconnection
Today, we start a new journey down a path that has yet to be explored. It was during my success with Modern Day Selling that I became more connected with the retail community. As my message began to spread, there became opportunities that presented themselves for me to travel and speak at trade shows and stores. It was during these visits that I began to see a pattern of need and attention. The fact was that many of our stores have become disconnected. Some were more severe than others, but I often found that stores were no longer functioning as a unified team.