Last updateWed, 18 Oct 2017 12am


The Best Policy: Leaving the bag in the car

“I was right there and I never took my eyes off it!”

“Tom, since you are going for lunch, would you mind taking these repair items over to the trade shop? Be careful, there’s nearly $25,000 of our customers’ jewelry in the bag today.”

“Sure, Jerry; no problem. I can leave now.”

The Best Policy Is your line security still secure?

Alarm companies are being forced to make changes in the way your system works.

Jeweler Stan Zanite opened his store on Monday morning anticipating another successful week in the jewelry business.  Those expectations changed dramatically when he saw the debris on the floor of his back room – chunks of ceiling tile, loose insulation, and damaged electronic equipment strewn about.  But the most sobering part of Stan’s discovery was when he recognized that his two safes . . .  were completely gone!

The Best Policy: When “I’m sorry!” isn’t enough - Liability insurance basics

A layman’s definition:  A dictionary offers “answerable” and “responsible” as synonyms for the word liable.  So being liable means being responsible for one’s actions – particularly when those actions cause harm to the another person.

Accidental or deliberate?  Tom is angry at Dick and punches Dick in the nose; Tom is “answerable” to Dick for that deliberate act.  While driving to the hospital to get his nose fixed, the car in front of Dick slows abruptly and Dick avoids a collision by changing lanes.  Dick failed to see Harry’s car in the lane he changed into.  Dick is “responsible” for the dent he unintentionally put in Harry’s new car.  In the pure sense of liability, it makes no difference whether an act is deliberate or accidental.  However in the sense of liability insurance, we may find that it does.  Read on.

The Best Policy Lovers of the night

Roof-top burglaries - a new trend in jewelry crime

Sunday Morning

Like cops on a stake-out, they waited silently in an unmarked van parked in the shadows of the darkened street.  They were watching and timing the events at a strip center down the street from where they were parked.  Night-vision binoculars aided their surveillance of the scene.

The Best Policy: “Proving” a loss

You have a Jewelers Block loss. What is the claims process; and what do you need to do or provide?

Larry Leadfoot had a wreck in his car and ended up doing substantial damage to it.  Larry thought it was unreasonable that his auto insurance company insisted he obtain an estimate on the cost of repairs or provide a paid invoice in order for them to pay the claim.  Larry knew how much it would cost to fix his car (though I’m not sure how) – he believed they should take his word on the matter.  After all, he’d been their customer for many years!

The Best Policy: The allure of gold

The risks of buying used jewelry (a.k.a. “scrap gold”)

“Cash for Gold!”  Not very long ago you would only see a banner like this associated with a pawn business.  Today jewelry stores across the spectrum from high to low end have found gold-buying to be both a service to their customers and a lucrative alternative when retail sales are slow.