Columnists

Columnists

The secret to a loving vendor relationship

Recently I was discussing inventory with a retail client, and we spoke about the amount of aged inventory they had with a particular vendor. The retailer had asked the vendor if he would be willing to exchange the product and was denied.

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Modern Day Selling

The Seven Simple Truths
Truth #4:
Connecting with customers is the new way to success

  For many years the training industry in retail has mainly focused on sales ...

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The Story Behind the Stone: Decoding exotic pearls

The Story Behind the Stone: Decoding exotic pearls

Cultured pearls offer retailers an ongoing revenue stream because the lustrous orbs appeal to every age group, all tastes, and all budgets. That’s a pretty good deal. T...

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24 Karat Corner: Getting rough with the customers

Frankie is one of the most resourceful jewelers I’ve ever met. Her showcases are filled with unique items and things I never see anywhere else. No diamond stud earrings...

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What’s your story?

“Once upon a time…” Remember as a child anticipating story time, the weaving of a web of magic and romance? Fairy tales and family legends link us to the larger dra...

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The Retailer’s Perspective: What kind of dinosaur are you?

My editor recently told me that a reader in their late 20s was telling him that he thought I was too negative and too much of a dinosaur. And you know what I’d like to ...

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Will your business be your nest egg?

So, you’re working in your business, with no plans to retire. You might even believe it is too early to plan your retirement.

But hold on - at some point or other you wi...

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Modern Day Selling: The Seven Simple Truths - Truth #3: There is often success in longevity

Today I am going to offer you some valuable insight that could impact your career in a meaningful way. In today’s retail world there is a great deception at work that o...

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The Story Behind the Stone: Chocolate Schmocolate, let’s try Sherry

The Story Behind the Stone: Chocolate Schmocolate, let’s try Sherry

It’s hard to imagine, but there was a time not that long ago when it was very difficult to sell brown diamonds. “Brownies” in all saturations and tones were relativ...

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