Columnists

Columnists

New Year’s reflections and resolutions pay off for jewelers too

Happy New Year!  Time for retailers to rest, right?  Actually, don’t kick back in that easy chair just yet.  With the holiday shopping season over, this is the time to review the past year and make plans that will help ensure a successful year ahead. The holiday rush has given us all an opportunity to learn about our customers’ buying habits. Wise jewelers will now use that knowledge to plan for a profitable year ahead.

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A haven for the arts in the heart of Tennessee

A haven for the arts in the heart of Tennessee

“My parents told me to ‘go where your heart is,’” says Stephen Spicer recalling his college years, struggling with a marine biology major he thought would be prac...

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The ABCs of things with no ABCs

Recently on Facebook an old high school classmate asked a question about diamond grading.  I posted a response and was surprised at the number of my friends in the jewel...

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Sales Growth Expert: When the bullets are flying - How to handle the overflow of customers

I never thought of it this way, but John Slenko, service advisor for Griffin Brothers Tire, Wheels and Auto Repair, one of my sales & profit growth clients used the ...

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Sales Growth Expert: To maximize your jewelry sales, maximize praise

The old saying goes, “You can catch more flies with honey than you can with vinegar,” and you can maximize the help your staff members give you to gain and retain cu...

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The Story Behind the Stone: Digging deep into aquamarine

The Story Behind the Stone: Digging deep into aquamarine

Limpid aquamarine bedazzles legions of devotees. Its cool sea foam refreshes the eye and inspires a sense of wonder in designers. Aqua’s ethereal greenish blue is a mod...

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Getting back to basics

This month, we want to talk about two KPIs (Key Performance Indicators) - mark-up and stock turn which combined produces your Return on Investment (ROI). This is a measur...

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Reach out to Millennials – Part II

In Part 1 of this series we discussed who are the Millennials and how can an individual Jewelry Professional/Store use their assets to reach out to broaden the Millennial...

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The Retailer’s Perspective: Even Elvis loved gold

I took a tour of Graceland a few weeks ago to do some research and background for my latest novel. For some reason (that has nothing to do with being a jeweler), the thin...

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