Last updateTue, 25 Apr 2017 11pm


The Retailer’s Perspective Exact same stone, different colors

Over the last two decades, something of a phenomenon has swept across our industry. So much so in fact that I don’t know how to handle it most times. See, I used to be the smart one in a one-on-one technical gemological discussion. Now it seems the home shopping channels have dumbed me down. Here’s how it happened.

The Retailer’s Perspective: It’s October...again!

Two years ago this month the inevitable happened.  The world economy collapsed. As I prepare this year to go forward from October through December I can’t help but look back on the last two years and remember everything that happened.

For me, the recession really started the first week of October, 2008.  DHL, the worldwide delivery company, decided to pull out of the domestic delivery business in the fall of that year.  The summer of 2008 was when gasoline went up to $4 and $5 a gallon at the same time the shipping business was falling off the proverbial cliff.  The company that handled my shipping switched me from DHL to UPS.  A seemingly routine activity, but it was this move that caused me to remember exactly when “it” happened.

The Retailer’s Perspective: “Can I pick your brain for a minute?”

A common question around my store is; “Have you got a minute? I’d like to pick your brain.” We’ve all heard those words countless times. Professionally, I don’t mind being asked that question from a colleague in the jewelry business. Usually, it’s another jeweler looking for some info and they thought I might know the answer. In fact, it’s kind of a compliment that someone would think I was knowledgeable enough to help them out. In that case I’m always glad to help.

The Retailer’s Perspective: A trip down memory lane

I recently went to my 30th high school class reunion and gave the keynote address at the big formal event Saturday night. My presentation was supposed to rattle some long dormant memories, bring a smile to your face, and help you remember “the good ole days”. I had so much fun putting that together I thought I’d do the same thing with my column this month. Since I started in the jewelry business while I was a junior in high school, the two pieces kept overlapping so here we go.

The Retailer’s Perspective: Water, water everywhere - but not a drop to drink

On May 1st, 2nd, and 3rd of 2010, Nashville, TN experienced what is known in emergency response circles as an MCI - a Major Catastrophic Incident.  We fell victim to the worst flooding in the US in years.  In a 48 hour period, middle Tennessee received the greatest amount of rainfall in recorded history and everything flooded.  I now know what Noah must have gone through.  So, I thought I’d share a ‘feel good’ story or two (or three) with everyone.

The Retailer’s Perspective: So that’s how you wanna play it...

What is it about lunch and craziness? One second I’m sitting outside on the patio of my store having a nice lunch (a Greek salad with grilled chicken, extra feta cheese, and some of those grape leaf thingies) and the next second all hell breaks loose. And you know how it is, every now and again, you’re just not in the mood to deal with it. It went something like this.