Last updateWed, 18 Oct 2017 12am


The Retailer’s Perspective: Valentine’s Day through MY years

As the years roll on, more and more pseudo holidays are added to an already pretty packed calendar of holidays; Boss’s Day, Secretary’s Day, my birthday. It seems there’s a never ending supply of holidays nowadays. But this month one of the real ones comes around... Valentine’s Day.

The ABCs of things with no ABCs

Recently on Facebook an old high school classmate asked a question about diamond grading.  I posted a response and was surprised at the number of my friends in the jewelry business that wanted me to explain the diamond grading system in more detail.  It was then I realized that not everyone has been doing this their whole life.  So I promised everyone I’d go through the ABCs of diamond grading for them at the very basic level and explain how we do it.  If you’ve been doing this for a while, you’re not going to learn anything today, so stop reading now.  But if you’re new to the industry and just don’t understand the VS’s and SI’s and whatnots, this is for you.

The Retailer’s Perspective: Even Elvis loved gold

I took a tour of Graceland a few weeks ago to do some research and background for my latest novel. For some reason (that has nothing to do with being a jeweler), the thing that stuck in my head the most was the part about Elvis and his jewelry. The audio at the foot of the stairwell was Lisa Marie saying that Elvis never came downstairs if he wasn’t “dressed for company.” “You could hear him coming down the stairs because all of his jewelry would rattle.”

The Retailer’s Perspective Exact same stone, different colors

Over the last two decades, something of a phenomenon has swept across our industry. So much so in fact that I don’t know how to handle it most times. See, I used to be the smart one in a one-on-one technical gemological discussion. Now it seems the home shopping channels have dumbed me down. Here’s how it happened.

The Retailer’s Perspective: It’s October...again!

Two years ago this month the inevitable happened.  The world economy collapsed. As I prepare this year to go forward from October through December I can’t help but look back on the last two years and remember everything that happened.

For me, the recession really started the first week of October, 2008.  DHL, the worldwide delivery company, decided to pull out of the domestic delivery business in the fall of that year.  The summer of 2008 was when gasoline went up to $4 and $5 a gallon at the same time the shipping business was falling off the proverbial cliff.  The company that handled my shipping switched me from DHL to UPS.  A seemingly routine activity, but it was this move that caused me to remember exactly when “it” happened.

The Retailer’s Perspective: “Can I pick your brain for a minute?”

A common question around my store is; “Have you got a minute? I’d like to pick your brain.” We’ve all heard those words countless times. Professionally, I don’t mind being asked that question from a colleague in the jewelry business. Usually, it’s another jeweler looking for some info and they thought I might know the answer. In fact, it’s kind of a compliment that someone would think I was knowledgeable enough to help them out. In that case I’m always glad to help.