Columnists

Columnists

Stress and sales don’t mix

Friends, this article is as timely as they come. Especially since we are all feeling the effects of our economic situation. In this article you will find how to navigate through trying times without stressing – and how you can immediately start creating an improved store environment for you and your sales associates.

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After a long Winter, Spring!

What a year. It’s a stretch to remember day-to-day business before the economic meltdown of fall 2008. A new shifting landscape is emerging - economic, social, business...

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The Retailer’s Perspective: So, you wanna buy a Cert?

In the three decades that I’ve been in the jewelry business, a whole lot of things have changed. Some of them I’ve welcomed right from the beginning, and some of them...

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Reorder your way to a profitable 2010

Now that the end of year rush is over, the first few months of a new year can see more cash flowing out than flowing in as December purchases fall due for payment.  In a...

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Are you asking the right questions?

Warning! The following article will transform your sales, change the way people perceive you, and establish you as a superior communicator. Read on only if you want to hav...

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The Story Behind the Stone: And the winner is... Moonstone!

The Story Behind the Stone: And the winner is... Moonstone!

Every year armchair designers and the real deal who labor hunched over a jeweler’s bench eagerly await the results of the annual AGTA Spectrum Awards competition. Sure ...

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The Best Policy: “Proving” a loss

You have a Jewelers Block loss. What is the claims process; and what do you need to do or provide?

Larry Leadfoot had a wreck in his car and ended up doing substantial dam...

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Sales Growth Expert: The Post Office does it... SO CAN YOU

Have you been to your local post office lately?  Take the time, make a trip there.  Go right up to the window and LISTEN.  Sometime during the exchange between the cus...

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Duct Tape!

My father-in-law was notorious for always having a roll of duct tape handy.  He believed that with duct tape, a hammer, and a screwdriver you could fix anything.  He ha...

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