Columnists

Columnists

Sales Growth Expert: Unhappy Customers - How to keep them and not lose money

No matter how 100% Customer-Centered (every thing you say and do is about and for the customers.) you are, from time to time there will be problems between you and the customer. It may be a problem with your product, your service, your staff or even you. So let's get one thing straight. The old saying "the customer is always right" is 100% correct.
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The Retailer’s Perspective: Recession Recovery 101

Man, what a crazy ride we're on lately. I don't know about you, but I'm just tired of it! I am soooo ready to just get back to "life as I once knew it".

The o...

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Graham Jewelry carrying on family traditions

Graham Jewelry carrying on family traditionsWhen we hear the term ‘family-owned' in the jewelry industry, it almost seems commonplace. Everywhere you turn you hear stories of second, third and, occasionally, four...
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Unique Settings of New York

Unique Settings of New York Saying "Yes" to special requests for 10 years

As Plato once said, "Necessity is the mother of invention." Unique Settings of New York knows first hand what it means ...

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The Story Behind the Stone: Sweet Sky - Blue Stone

The Story Behind the Stone: Sweet Sky - Blue StoneGone are the days of finding the ancient turquoise stone solely mounted in a ubiquitous piece of Navajo jewelry - but you knew that. However, many modern jewelry lovers g...
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The Good News

You've already heard the bad. It's been a long winter of economic meltdowns, full of recession-speak and bleak predictions.

Spring is in the air - finally! It's our remind...

I Love My Job! The REAL question

It was a stunning view, we were on a bluff that over looked the city, the stars had all come out for the event, and even the moon was in full display. The city lights bel...

Internet Marketing Strategies: Online stores 101

Selling jewelry online can be a highly profitable venture or the biggest waste of time and money you have ever spent. The difference is generally in the approach you tak...
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Sales Growth Expert A recession is a terrible thing to waste - and a very good time to sell jewelry for high profits

There are two good times to take advantage of your competition:
  1. When business is good. It is easier to make a good time better than a bad time good.
  2. During a recessi...

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Belle Étoile launches 2014 Summer/Fall Collection

(EMERYVILLE, Calif.) - Esteemed sterling silver jewelry designer and manufacturer Belle É...

 

Henderson Designs partners with Luca Lorenzini for fun, modern line

(CHARLOTTE, N.C.) - Lecil Henderson has extended his brand’s reach with the launch of Lu...

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