Columnists

Columnists

The Best Policy: Carpe Gem! Grab and run theft...is there a way to prevent it?

The jeweler was showing expensive watches to a person he believed to be a qualified customer. There were no other customers in the store and the jeweler had control of his entrance with a magnetic locking system, and so the jeweler was comfortable in allowing the customer to take her time in comparing several items with one another.

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Sales Growth Expert: If it worked once - It usually works again

Now, I am the first one to be aggressive and try new and different marketing and sales techniques to gain new customers, retain present profitable customers and to increa...

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Jeweler’s Profile

Jeweler’s Profile

Colombia - Land of contrasts
Ron Ringsrud - Premier Emerald Dealer

Picture the scene - like something from the old Wild West. As you enter the rough and tumble gem mi...

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Good Samaritan’s deed spurs creation of Lost & Found Diamond website

Good Samaritan’s deed spurs creation of Lost & Found Diamond website

What would you do if a stranger walked in your store to return a lost 3.02 carat diamond ring? The odds of finding the owner would seem nearly impossible to most, but not...

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Helen Infinger’s determination creates family legacy

Helen Infinger’s determination creates family legacy

One woman's determination is all it takes to leave a legacy. Just ask Mack Thomas, grandson to Helen Infinger, the 75 year old owner and operator of Infinger's Jewelry in...

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The circle of the sale

There are specific practical steps, which a salesperson must follow, in order to maximize every selling opportunity. In future articles I will detail more specifically th...

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Sales Growth Expert - Success breeds success when you are aggressive

A young man, in his late 30s, got corporate downsized from a sales position he held and was very successful at for 8 years when the company was bought out by a competitor...

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I Love My Job! Pass it on

Things are slow - painfully slow. And to borrow a phrase from Dolly Parton in the movie "Steel Magnolias," "I am so confused about what to do - I do not know whether to s...

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GIA expands Retailer Support Program

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