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A legend in his own time

A legend in his own time

In a society filled with mistrust and cynicism, it is refreshing to hear good news. It's nice to know that every newsworthy event is not one of hurt and harm and mayhem. For those trying to live a good and decent life, it is encouraging to learn that the American Dream can still be realized and that nice guys, in fact, do not always finish last. Such is the story of Prem Jain, an immigrant who has worked hard, helped others, and made a fine life by serving his customers graciously. He is the founder and owner of GemsOne, and the recipient of the Ohio Jewelers' Association's 2008 Legends of Ohio Award.

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Armena Refinery - Enjoying the ride

There's nothing quite like a really good roller coaster. Combine speed with hills and loops and hairpin turns, and you are in for a terrific ride. The same cannot be sa...

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Angels in the Alamo

Angels in the Alamo

Alamo Gold and Silver honors fallen officers

Every once in a while I come across someone in the industry who moves me; someone who's found a way to use their business to i...

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Let’s talk shops duex

Earlier this year I wrote an article about the relationship between retail stores and trade shops. I got quite a bit of feedback from both sides of the equation and decid...

Make the best of a slowdown

Economic downturns are particularly tough on retailers; however these are the times that a retailer needs to move quickly to make changes and adjustments to minimize the ...

The Affair of the Necklace - Romance. Scandal. Intrigue.

There’s something magical about a necklace. Thirteen women in Ventura, CA recently embarked on an adventure that transformed their lives when they collectively purchase...

Rocket fuel of success

There is a dynamic secret in the retail industry that is rarely being used. Many that strive for success have heard about it – but fail to incorporate it into their dai...

Free - The word FREE is one of the 3 most powerful words in advertising and very profitable when used correctly

Even though everyone knows there is NO FREE LUNCH, the word FREE almost always catches our attention. And when used for the correct purpose, almost always helps the marke...

Demonstrating value

Product knowledge is one of those things that you have to have, you just may not need to use it in every sales presentation. During the demonstration you should describe ...

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