Last updateTue, 17 Apr 2018 11pm

Featured Articles

Remembering Janel Russell, creator of Mother and Child Jewelry

Motherhood defined much of Janel Russell’s life, both personally and professionally. True to her tenacious and unyielding spirit, Janel turned adversity into opportunity early on as a young mother when she gave birth to her son Isaac. Janel channeled her love and maternal devotion, with a healthy dose of her innate creative energy and hard work, to design and manufacture what would soon become iconic Mother and Child jewelry.

Jewelers’ affidavit reduces selling scams

HessMore than six years ago, a former employee targeted Jeffrey Hess, his wife Katrina and their staff with sales of “super fake” Rolex watches. Jeffrey wasn’t stung, but the event got the owner of Old Northeast Jewelers to rethink how buying is done from the public. Jeffrey then created an in-house affidavit people must sign before selling pre-owned jewelry or watches to the Florida-based jeweler (with stores in St. Petersburg and Tampa).

Retailer Roundtable: What’s your store policy on personal phone calls/texting at work?

Q: What’s your store policy on personal phone calls/texting at work? 

“Personal cell phones are allowed on the sales floor, but must be on silent or vibrate settings. Staff cell phones must always be kept out of sight of customers. It is a strictly enforced rule that cell phones are not to be left in plain sight on the selling floor. And, under no circumstances do I want to see an employee on their personal cell phone when a customer walks in - even if its work related. Personal business is to be handled on break times.

Masters of Marketing - A century of sparkling insight - Part 3

Part III - Richter & Phillips, Cincinnati, OH

As W.C. Fields once famously said, “It ain’t what they call you, it’s what you answer to.”

Since its settlement in 1788, the city of Cincinnati has been called many things; “Queen City of the West,” the “Paris of America,” and the “First American City.”  But in the 19th century, the name that best described Cincinnati was an “American Boomtown.”

Burglary crew nets $13 million over six years, and counting

If you are a jewelry store owner operating in a strip mall in a small city in Florida, watch out. A burglary crew that has been operating across the state of Florida for the past six years may be casing your store. Since 2011, authorities have linked a highly skilled crew to 21 burglaries across the country with losses to jewelry store owners estimated at $13 million and counting. Many of the jewelry store burglaries have happened in small cities in Florida, according to a source close to local law enforcement.