In 1970, Matthew Stuller set out to find happiness in his Winnebago with a goal to build a business that caters to the unique needs of jewelry professionals. Now, 40 years later, Stuller, Inc. provides a wide variety of products and services to independent retail jewelers worldwide.
Today Stuller, headquartered in Lafayette, Louisiana, has nine operations located on three continents around the world. The company’s core product categories include: diamonds, gemstones, finished jewelry, mountings, findings, bridal jewelry, tools and supplies.
One service Stuller is especially proud to provide is their just-in-time delivery, which is designed to alleviate the need for inventory. Retailers also credit the prime manufacturer for many more innovations, such as:
- 1991 - Launched first Finished Jewelry line
- 1997 - Launched stuller.com
- 2005 - Became a DTC Sightholder
- 2009 - Launched CounterSketch Studio
“At its core, our business is all about good customer service,” says Matthew Stuller, founder, CEO and president. “The jewelry industry is an emotions business. If our customers aren’t happy, we aren’t either. Everything we do is designed to make them heroes to their customers.”
“We trust Stuller. They do it better than anyone else in the industry, and they’ve never let us down,” says Jerry Northcutt, Artisan Jewelers,
“In fact, our relationship has grown to the point that if Stuller suggests a tool or product to us, we make the purchase without ever seeing it, because we know they wouldn’t suggest anything that wouldn’t help our business succeed,” he added.
Thirty-five year customer, Bill Stegelmeyer, Karat Patch, Charlotte, North Carolina comments: “Well, I met Matt Stuller at least 35 years ago when he was the entire Stuller staff. When that first findings catalog came out, I felt like he brought a Bible to the industry,” says Stegelmeyer. “And their facility is just phenomenal. It’s so organized, and the staff is still hometown and friendly. You can call, and they’ll help you anytime. And, it’s just totally amazing that you can order something before 4 p.m. and have it at 10 a.m. - its wonderful!”
For more information please visit www.Stuller.com or call 800-877-7777.
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