Courtesy of Jewelers’ Security Alliance
Top Ten most costly security mistakes made by jewelers
- Leaving showcases open during a sales presentation, or leaving keys in the showcase lock. This can allow a sneak theft or a distraction to occur.
- Showing more than one item at a time, which can lead to a large grab and run loss.
- Shipping merchandise to unknown customers in credit card transactions without careful scrutiny of the circumstances, and without taking steps to confirm the identity of the buyer.
- Leaving out merchandise in showcases overnight, or covering display cases with cloth.
- Not having line security for an alarm system.
- Not having full alarm protection covering the roof, sidewalls, restrooms and all areas of the premises.
- Having a TL-15 or TL-30 safe, which can be easily entered by burglars with commonly available tools.
- Keeping high-end watch or diamond merchandise in showcases made of ordinary glass, rather than made of a high security glass product.
- Failing to properly maintain cameras, or to have the cameras positioned so high that they record the tops of suspects’ heads. Cameras need to be at eye level on entrance or exit. Good video evidence not only greatly improves police investigations and the possibility of recovery, but also provides solid evidence for insurance purposes.
- Leaving merchandise in an unattended vehicle.
Top Five most dangerous security mistakes made by jewelers
- Offering resistance in words or actions during a robbery, including producing a firearm.
- Chasing a suspect after a crime.
- Shooting at a fleeing suspect.
- Taking merchandise home.
- Having cash bank drops made on a set schedule by the same employee, particularly to banks at late hours and quiet locations.
This Bulletin is provided as general crime prevention information based on JSA’s analysis of its crime database, and should not be considered legal advice. Different states and local jurisdictions have a wide variety of discrimination laws and court decisions that need to be taken into consideration before refusing service to a customer.
Reprinted with permission from Jewelers’ Security Alliance.