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Google wants you to be friendly

Are you responsive or just friendly? Sounds like a question for an online dating site - but not so fast. These expressions explain the performance of your website when viewing it on the widest array of devices.

Google recently announced that their algorithm had changed to reflect a website’s mobile friendliness, which has become a factor in Google’s ranking. This new label that ranks mobile search results based on a website’s mobile friendliness spawned the rather creepily ominous term “mobilegeddon”.

The SJG Smart Business Report

Sponsored content from Southern Jewelers Guild

By Ann Glynn
President/CEO Southern Jewelers Guild

Are you ready to make the last quarter of 2015 your most successful yet?  We’d love to help! 

Coming off our extremely successful launch during the August, 2015 edition of the Atlanta Jewelry Show, the Southern Jewelers Guild (SJG) is expanding its offering on services, and extending a warm welcome to our newest Vendor Members.

Hoover & Strong announces new Fairmined metal source

Hoover miners SeptCurrently sourcing Fairmined gold and silver from the Aurelsa mine in Peru, Hoover & Strong has recently announced they have obtained a second Fairmined source in Colombia.

“We have recently partnered with the Iquira Cooperative in Colombia to obtain Fairmined gold for our customers interested in socially-responsible Fairmined products and services,” says Torry Hoover, president of Hoover & Strong.

Officially called the Iquira Municipality Agro-Mineral Cooperative, the Cooperative is located in Colombia’s famous coffee region.

Think before you post

Publicizing your new engagement ring on social media could attract unwanted attention

(NEENAH, Wis.) - You might call them the unofficial engagement announcements of social media. Engagement ring “selfies” - close-up photos of engagement rings on the hands of brides-to-be - are popping up on thousands of social media pages. Even jewelers and designers are enjoying this trend; many encourage customers to post their engagement ring photos on their business social media pages.

Harmon Group’s 3 steps to handle negative comments on social media

HarmonSocial media platforms have created a unique public forum for consumers to quickly spread their opinions and experiences with brands across the web for other consumers to read. And while social media can serve as a great tool to build brand loyalty and to foster customer relationships, it can also serve as a platform for consumer criticism. In some cases, negative comments on social media are inevitable. While every case is different, we have outlined 3 simple steps to take to neutralize disgruntled customers on social media platforms:

How jetsetting thieves who stole over $3M in diamonds, jewelry were caught

ht jewel thieves 01 lb 150729 4x3 992When Portland, Oregon police department Det. Eric McDaniel and Sgt. Brian Hughes began to interrogate a thief who had robbed a local jeweler, they had no idea they were about to learn that the con man would lead them to a nationwide crime spree masquerading as a shopping spree.

A pair of diamonds worth $150,000 were stolen in Dec. 2010 from the David Marguilis’ jewelry store in Portland, and it was three months later when police got a tip that identified one of the thieves as Victor Lupis.

Will the smartwatch replace the traditional watch? Retailers, experts say no

900x506Watch display cases fill a prominent spot in the center of Smyth Jewelers' sprawling Timonium store, where groups of shoppers last week surveyed the selection, from top-of-the-line Breitling Bentleys to the fashionable Michele women's line with interchangeable straps.

"It's a big part of what we do," said Josh Makowski, director of the sales for the Baltimore-based retailer. "The watch industry has done a great job of keeping up with the time. They … keep the lines fresh and moving along with the time — no pun intended."

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