Last updateTue, 17 Apr 2018 11pm

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The EDGE® adds profit center for independent retail jewelers

Software company looks for ways to increase a retailer’s bottom line

Edge(SHELTON, Conn.) - Abbott Jewelry Systems, creator of The Edge retail jewelry management system, has added jewelry care protection plans to their software, providing independent retail jewelers the same sales advantage as the majors. Independent jewelers can now offer jewelry care protection plans for their customers’ peace of mind, in addition to helping them close sales at the counter. The plans offered are available through industry insurance leader JM Care Plan™, a member of the Jewelers Mutual Group, and IJB/Wexler/Montage Group.

Jewelers Mutual shares Q&A from Holiday Security webinar

holiday security

If you don't have questions about how to improve the security at your business, that's not a comforting sign — especially before holiday shopping ramps up.

With technology transforming the world of safes, alarms, surveillance systems, and other essential physical and electronic security features, there's plenty for jewelers to ponder. Couple that with how to improve procedural security by educating staff and there's an abundance to consider.

NC jeweler bakes up $1,000 Christmas cookie

greensboro bake

(GREENSBORO, N.C.) – Greensboro, NC-based State Street Jewelers is selling Christmas cookies.

But these treats are better off in a safe than a stocking.

That’s because these may be the most expensive Christmas cookies in the world. 

Instead of candy sprinkles, these one-of-a-kind creations are studded with cultured pearls, diamonds, sapphires and other colored gems worth thousands of dollars.

Authentic Gem Imports offers streamlined search online for rubies, emeralds, sapphires & precious gems

AGI Pete Renu

Owner Pete Vaidya and his wife Renu offer expert evaluation and consultation on loose precious gemstones. Their inventory, consisting of thousands of stones, is searchable on shopagi.com.

A business that has thrived in color gemstones for over 40 years, Authentic Gem Imports (AGI) has optimized their inventory of over 6,000 loose stones to suit the online shopper.

“It’s our belief that if we create easier access to gemstone knowledge, discoverability and access, we can achieve explosive growth with custom gemstone jewelry,” says Pete Vaidya, founder and owner. “Our mission is to show our clients and their customers that gemstone shopping is easy, affordable and exciting.”

Wave of smash and grab robberies hits Midwest

Jewelers’ Security Alliance (JSA) has released a new Crime Alert warning of a new wave of smash and grab robberies targeting jewelers in the Midwestern United States. Below find a listing of several recent incidents and prevention recommendations from JSA.

Novi, MI – November 13, 2017

At 7:30 p.m. three suspects, one of whom is pictured below, approached a retail jewelry store, and one suspect propped open the door and all three entered. One returned and held the door while the other two smashed two showcases, putting loose diamonds in a bag, and all ran out of the store.

JSA Novi

Madison Heights, MI – November 9, 2017

At 8:19 p.m. four black male suspects wearing hoodies, one of whom is pictured below, approached a retail jewelry store. One propped the outside door with a brick, and held the inside door while the others entered. Two suspects proceeded to the back of the store and smashed a diamond showcase with hammers, taking diamond merchandise.

JSA Madison Heights

Chicago, IL – November 3, 2017

At 11:40 a.m. three black male suspects (two of whom are pictured below) used a mallet to smash showcases and take high end watches at a retail jewelry store on the Magnificent Mile. The suspects escaped down three sets of escalators. The suspects, who were wearing hoodies, were reported to be between 17 and 25 years old, and between 5’10” and 6’. It has been reported that a similar smash and grab occurred at the same store on 10/13/17, in which the suspects escaped in a gold Jeep Cherokee. If you have information, contact the Chicago Police Department Area Central Detectives at 312-747-8384.

JSA Chicago

Portage, MI – October 25, 2017

At 8:23 p.m. four black suspects, one of whom is pictured below, carried out a smash and grab robbery of loose diamonds at a retail jewelry store. One suspect held the door while three suspects entered and went directly to the back of the store. Two suspect used hammers and began smashing showcases, while a third, possibly a female, put loose diamonds in a bag.

JSA Portage

Grand Rapids, MI – October 6, 2017

At 8:39 p.m. two black male suspects entered a retail jewelry store with small hammers and went to the diamond case. They smashed the top of the case and took loose stones. Suspects were in and out of the store in one minute and escaped in a white vehicle.

JSA Grand Rapids


  1. Showcases with burglary-resistant, laminated glass and special frames can withstand many blows with a hammer and can prevent or reduce large losses. JSA has not seen robbers take retaliatory action when laminated glass is used and robbers are unable to enter a showcase or are able to take only a small amount of merchandise from a small hole. Furthermore, robbers frequently cut themselves on small holes and leave behind valuable DNA evidence from blood.
  2. Having buzzers on the door can help to keep out potential robbers.
  3. Spreading high end watch and diamond merchandise among several showcases, and not concentrated in one or two showcases, can reduce the size of a smash and grab robbery.
  4. Surveillance photos from eye-level cameras inside and outside the store provide excellent evidence for police. Ceiling cameras too often capture useless photos of the top of heads or hats. 
  5. Keeping a log book of suspicious incidents, and putting aside and saving surveillance video of suspicious incidents, can be a great help in subsequent investigations.
  6. Sharing information and photos among local jewelers and police, and with JSA, regarding casings and suspects can help prevent crime and assist with investigations.

JSAJewelers’ Security Alliance is a non-profit trade association with nearly 20,000 members that has been providing crime information and assistance to the jewelry industry and law enforcement since 1883. Visit JSA’s website, www.jewelerssecurity.org, for more information on crime against jewelers or to post your own crime information.


JLL predicts up to 6 percent growth in holiday season spending

Survey reveals GenX to outspend Boomers this holiday season

(CHICAGO) - Now that the last trace of Halloween candy is gone, Americans plan to get started on holiday shopping. Nearly 30 percent of shoppers will start shopping prior to Thanksgiving, while just over 30 percent of shoppers will start stocking up over the five day period from Thanksgiving to Cyber Monday.

NY Post reports new “Bling Ring” targeting celebrities

bling rings celebs

It started in January, when burglars boosted hundreds of thousands of dollars’ worth of jewelry and cash from “Dog Whisperer” Cesar Millan. Then, retired Laker and former Knicks coach Derek Fisher’s Tarzana, Calif., home was hit, with thieves taking $300,000 in jewelry, including five NBA Championship rings. Next up: Someone broke a window in Fabio’s Los Angeles house and walked out with a vault that contained $200,000 in gold and watches.